Random crashes after CPU upgrade
I have already posted a similar post (
https://forums.tomshardware.com/thr...ing-since-changing-cpu.3803159/#post-22976503), but the crashes still persist, albeit differentely. PC now crashes randomly, although rarely, even with idle 40c CPU temperature.
What I have done:
reset and updated bios and amd drivers
ran chkdsk with no issues
ran ram checks with no issues
lowered CPU clock by 200 which drastically decreased temperatures and removed crashes for a few days altogether
put all my pc fans on 100 percent speed
reseated the cpu and applied new thermal paste
updated amd chipset drivers
checked system files with no issues
opened up the case for more airflow
SPECS
GPU inno3d rtx 2080 super
CPU ryzen 7 5800x stock
RAM corsair vengeance 2x8gb 3200 kit
MOTHERBOARD Gigabyte b450m
PSU bequiet system power 9 700w
CPU COOLER ID_COOLING se903xt 130w
The CPu temps under load now rarely rise above 75c so I think this is not related to overheating
I have managed to obtain 1 crash dump and analyzed it with Windbg (other crashes did not leave dumps)
Here is the result
CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffff968f95ae5080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000, The process object that initiated the termination.
Arg4: 0000000000000000
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 3811
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 9192
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 374
Key : Analysis.Init.Elapsed.mSec
Value: 5976
Key : Analysis.Memory.CommitPeak.Mb
Value: 93
Key : Bugcheck.Code.DumpHeader
Value: 0xef
Key : Bugcheck.Code.Register
Value: 0xef
Key : CriticalProcessDied.ExceptionCode
Value: b76d6080
Key : CriticalProcessDied.Process
Value: svchost.exe
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
FILE_IN_CAB: 041523-39312-01.dmp
BUGCHECK_CODE: ef
BUGCHECK_P1: ffff968f95ae5080
BUGCHECK_P2: 0
BUGCHECK_P3: 0
BUGCHECK_P4: 0
PROCESS_NAME: svchost.exe
CRITICAL_PROCESS: svchost.exe
ERROR_CODE: (NTSTATUS) 0xb76d6080 - <Unable to get error code text>
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
STACK_TEXT:
ffffbb8b`324978f8 fffff805`2530b102 : 00000000`000000ef ffff968f`95ae5080 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffbb8b`32497900 fffff805`252114c9 : 00000000`00000000 fffff805`24c55bdd 00000000`00000002 fffff805`24c5589b : nt!PspCatchCriticalBreak+0x10e
ffffbb8b`324979a0 fffff805`25050e80 : ffff968f`00000000 00000000`00000000 ffff968f`95ae5080 ffff968f`95ae54b8 : nt!PspTerminateAllThreads+0x1c05f9
ffffbb8b`32497a10 fffff805`25050c7c : ffff968f`95ae5080 00000000`00000000 000000cd`ac77f4bc fffff805`250fdf9a : nt!PspTerminateProcess+0xe0
ffffbb8b`32497a50 fffff805`24e0d8f8 : ffff968f`95ae5080 ffff968f`b76d6080 ffffbb8b`32497b40 ffff968f`95ae5080 : nt!NtTerminateProcess+0x9c
ffffbb8b`32497ac0 00007fff`71a4d644 : 00007fff`71ac3063 00007fff`71af7724 000000cd`ac77f480 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000cd`ac77c928 00007fff`71ac3063 : 00007fff`71af7724 000000cd`ac77f480 00000000`00000000 00007fff`719b0000 : 0x00007fff`71a4d644
000000cd`ac77c930 00007fff`71af7724 : 000000cd`ac77f480 00000000`00000000 00007fff`719b0000 00000000`00000004 : 0x00007fff`71ac3063
000000cd`ac77c938 000000cd`ac77f480 : 00000000`00000000 00007fff`719b0000 00000000`00000004 00007fff`71a5566d : 0x00007fff`71af7724
000000cd`ac77c940 00000000`00000000 : 00007fff`719b0000 00000000`00000004 00007fff`71a5566d 00007fff`71af7724 : 0x000000cd`ac77f480
SYMBOL_NAME: nt!PspCatchCriticalBreak+10e
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.19041.2728
STACK_COMMAND: .cxr; .ecxr ; kb
BUCKET_ID_FUNC_OFFSET: 10e
FAILURE_BUCKET_ID: 0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_b76d6080_nt!PspCatchCriticalBreak
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {3987b915-7796-1e4f-f815-38d165070aa6}
Followup: MachineOwner
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Thanks in advance to anyone answering