[SOLVED] Random Bluesceen Crash

[heavyarms003]

Lately I have been getting random crashes. Nothing seems to trigger it that i can find just seems random. I've installed windows multiple times, ran virus cans, driver updates, bios updates. Any thoughts would be great. Ill post the 2 common codes and my specs

#1
Problem Event Name: BlueScreen
Code: 1000007e
Parameter 1: ffffffffc0000005
Parameter 2: fffff8047f4440c6
Parameter 3: ffff988b95237668
Parameter 4: ffffe7003d0eb930
OS version: 10_0_18363
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033


#2
Problem Event Name: BlueScreen
Code: 3b
Parameter 1: c0000005
Parameter 2: fffff802c8082fbe
Parameter 3: ffff8c05d8a8a720
Parameter 4: 0
OS version: 10_0_18363
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033

Ryzen 1500X
Asus Rog Strix B450 F Gaming
Asus Dual GTX 1060 6GB
16GB Trident Z Ram 3000 Speed
970 Evo NVME M.2 boot drive

 

[viveknayyar007]

Hello

Please check if the processor is seated correctly on the motherboard and that it is not over-heating.

Also, please check if the RAM sticks are working fine. You can try removing one stick and a time to see which of those is troublesome.

Sometime, cleaning off dust from the RAM slots also help.

Feel free to report back for any further assistance.

Good Luck!!

 

[Colif]

1000007e - System thread exception not handled
c0000005 - exception error

1. see if this helps
right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth and press enter
SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC

2. Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

copy that file to documents
upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem