Question Random boot error ?

May 13, 2025
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My laptop won't turn on first time but when I try again it turns on and goes into the operating system as normal. This happens all the time and I have to force shutdown. I loaded the default BIOS settings but it doesn't work. The screen is just black.

My specs:
- i5 12450H
- 32GB DDR4 3200 RAM (16x2)
- Intel UHD Graphics
- WD Blue SN580 1TB UEFI
- BIOS: AMI

This is an uncommon laptop so I won't provide the model.
 
My laptop
What is the make, model and SKU to your laptop?

This happens all the time and I have to force shutdown
Maybe you should try and source a spare drive, install the OS anew in offline mode and see if the issue persists.

This is an uncommon laptop so I won't provide the model.
Well, then check to see if the laptop has any BIOS updates pending.

Moved thread from Systems section to Laptop Tech Support section.
 
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