[SOLVED] Random BSOD and restarts

k10man

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Feb 8, 2011
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So I just rebuilt my computer to update the CPU and MOBO.

Here are a list of the components I now have within the case:
AMD Ryzen 5900x
Gigabyte Aorus Master X570S (bios version - F3C)
Corsair Vengeance LPX DDR4 3200 (32GB)
MSI Geforce GTX 1070 8GB GDDR5
Samsung 950 Pro M.2 NVME 512GB (OS installed here)
Samsung 980 Pro M.2 NVME 2TB (Game drive)
EVGA Supernova 750 P2 80+ platinum
NZXT Kraken AIO X63 CPU water cooler

Things were working at first. However, within a few days I began to encounter random BSOD at startups/restarts. It happens quite randomly, I can never recreate the situation in which it happens. It is the same error every time though. The error refers to a file called "hiberfil.sys" and the error code is "0xc0000225." If that was not bad enough - I ran into another issue. Not sure if there is any relation to each other, but I have experienced quite a few random restarts as well. These also cannot be narrowed down to a specific cause. I have had it happen while just roaming websites (happened while in this forum 3 minutes prior to starting this thread) and happened while running games (Guild Wars 2 - on mediocre graphics settings). I have tried updating drivers for mobo, cpu, graphics, softwares, etc. I tried downloading firmware for hard drives. I have used ccleaner to check registry. Nothing I have done has changed anything.

I began to search my errors on google, Microsoft and other reputable sites including this one. All the fixes do not work for me. So I gave one last shot to purging the drive and then making sure everything was deleted. I then embarked on a reinstall of everything. Only to find out the exact same thing is still happening. I am hoping someone here can point me in the right direction.

Thanks!
 
Solution
hiberfil.sys is used for either Fast Startup or Hibernation, have you tried turning both of those off and resizing hiberfile.sys?

https://docs.microsoft.com/en-us/tr.../deployment/disable-and-re-enable-hibernation

https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

https://www.tenforums.com/tutorials/25151-specify-hiberfile-type-full-reduced-windows-10-a.html

If you on ssd you don't want fast startup anyway.

If it happens again on a new install I would run Samsung Magician on both drives, do diagnostics and SMART scans

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small...
hiberfil.sys is used for either Fast Startup or Hibernation, have you tried turning both of those off and resizing hiberfile.sys?

https://docs.microsoft.com/en-us/tr.../deployment/disable-and-re-enable-hibernation

https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

https://www.tenforums.com/tutorials/25151-specify-hiberfile-type-full-reduced-windows-10-a.html

If you on ssd you don't want fast startup anyway.

If it happens again on a new install I would run Samsung Magician on both drives, do diagnostics and SMART scans

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

  1. Open Windows File Explore
  2. Navigate to C:\Windows\Minidump
  3. Copy the mini-dump files out onto your Desktop
  4. Do not use Winzip, use the built in facility in Windows
  5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
  6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
  7. Then post a link here to the zip file, so we can take a look for you . . .
 
Solution