Random Bsod with gigabyte board need some help and advice!

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robotdino304

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Mar 2, 2012
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I keep on getting random BSOD's and system freezes, I just built this new system after switching from Asus boards to gigabyte boards. Ive been rebuilding my computer non stop and its getting pretty tiring. Ive been trying to figure out a plethora of issues but I am stumped. I can't even access the the memory dump files to show you what error's I am getting.I am currently running raid.

I have read places that Gigabyte UD3H boards have issues with the dimm slots. It is possibility but I need some evidence to rule that out. I do not feel sending this board back to RMA. I cant seem to access the minidump files to show you what is causing the blue screens of death. i also ran chdsk on command prompt and it doesn't seem to be a hardrive integrity issue.

Here are some of the codes from my recent BSOD

0x000000000000000F6
0x000000000000000B4
0xFFFFF8800f6590000

and that it says nvlddmkm.sys adress FFFFF8800F6f40A1 base at FFFFF8800F669000




Here are my specs


Motherboard

Gigabyte GA-Z87X-UD3H Desktop Motherboard - Intel Z87 Express Chipset- LGA-1150


Graphics card

2047MB NVIDIA GeForce GTX 650 Ti


Memory


G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9D-8GBXL


Sound Card

Creative Soundblaster Z



Power Supply

CORSAIR AX series AX860 860W ATX12V / EPS12V SLI Ready CrossFire Ready 80 PLUS PLATINUM Certified Full Modular Active PFC Power Supply New 4th Gen CPU Certified Haswell Ready


 
Solution
J
I am not sure but sometimes you can find another vendor who is using the same chip and use their driver.
here is a intel board with that chip and a driver from 2013 Maybe the package will work, maybe not.

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22775

also, it was common for devices back then to have issues in low power states, often you can just disable the sleep functions or link power management in the driver fro the device or in the power managemnet control panel app.
(just guessing as to the cause of the error)



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The reason why I ask is I see forum posts on nvidia's website where the same BSOD occurred after a driver update, but that over 9 months ago. So yes, try reinstalling graphics drivers. If still BSOD's, try an older version see what happens.
 
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I have downgraded the drivers for my video and I got two BSOD's recently here they are. I don't think its the video driver. These are from blue screen viewer. I am also running windows 7 64 bit. I am currently running everything at stocks speed. I do not overclock.

First BSOD


ump File : 011914-7753-01.dmp
Crash Time : 1/19/2014 7:00:34 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`10164e26
Parameter 3 : fffff880`044c8568
Parameter 4 : fffff880`044c7dc0
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+1dff7
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : dxgmms1.sys+20e26
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011914-7753-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 303,970
Dump File Time : 1/19/2014 7:01:43 PM
==================================================


Bsod 2


ump File : 011914-7706-01.dmp
Crash Time : 1/19/2014 7:03:54 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041284
Parameter 2 : 00000000`06015001
Parameter 3 : 00000000`000026e2
Parameter 4 : fffff700`01080000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011914-7706-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 303,970
Dump File Time : 1/19/2014 7:04:39 PM
==================================================
 
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Just got another BSOD here it is. It seems to be getting more frequent.





Dump File : 011914-8002-01.dmp
Crash Time : 1/19/2014 8:09:33 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`1031cebd
Parameter 3 : fffff880`0ab22a60
Parameter 4 : 00000000`00000000
Caused By Driver : usbehci.sys
Caused By Address : usbehci.sys+abbfebd
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011914-8002-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 303,970
Dump File Time : 1/19/2014 8:10:11 PM
==================================================

 
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ok based on your symptoms I would suspect that a device driver is stomping on shared kernel memory.
I would suspect your various sound sources and any extended USB support.
I would do the following:

start by disabling various sound devices that your are not currently using via control panel,device manager
(don't uninstall or the windows will just re-install the generic driver and you will be back to where you started)
if you isolate the issue to a sound source, look for a driver fix or disable the device if it is on the motherboard

failing that I would disable any custom USB 3.0 support in the BIOS. and retest.

you can also run driver verifier on each device but it is tedious and you end up just finding out that it was a known problem but the venord did not bother and give the fix to microsoft and windows just installed the old driver that the vendor gave them.



 
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the setup.exe is for june 17 2010. pretty old drivers. you might be able to lookupt the actual chip on the device and find a better driver from the chip maker. or pull your card and see if your problem goes away.
edit: device used renesas usb 3.0 chipset and has firmware and driver updates



 
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I am not sure but sometimes you can find another vendor who is using the same chip and use their driver.
here is a intel board with that chip and a driver from 2013 Maybe the package will work, maybe not.

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22775

also, it was common for devices back then to have issues in low power states, often you can just disable the sleep functions or link power management in the driver fro the device or in the power managemnet control panel app.
(just guessing as to the cause of the error)



 
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Solution
I tried running the firmware updates for front and rear and it did not seem to work. I restarted windows and the driver versions still remain at the 2010 drivers not the most recent. i I also followed directions and unplugged devices from usb ports in rear and front. I also believe since I did not enable XHCI and EHCi in Bios that may have also been causing the issue.

I also ran a peformace and sytem report and I keep on getting this messge


High average interrupts / processor. This machine has 8 processors and 5 network cards. Total Interrupts/sec on the machine is 45259. The average interrupts per processor per sec is 5657.


Take a look at this forum post.

http://forums.tweaktown.com/gigabyte/54340-problem-gigabyte-z87x-ud5h-usb-3-devices.html


Thanks again for your help it means so much!
 
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