To put things short I am new to this forum, and I joined up specifically to solve a problem I am currently experiencing: Random Blue Screen of Deaths, namely those that include both ntkrnpla.exe and win32k.sys. I have rooted these two out after checking the Blue Screen Viewer program.
I presume it is necessary to attach a minidump in order for forum-goers to determine what the problem is? Could the folks here direct me on how I should go about it? Where can I find this folder containing the necessary data? How can I attach it?
Moving on to the specifics, my computer currently has these specifications:
CPU: Pentium Dual Core E5700 @ 3GHz
GPU: Nvidia GT640
RAM: 4GB(3GB Usable)
Memory: 500GB
I have experienced the blue screens while playing certain video games, namely Assassin's Creed 3, 4, and World of Tanks. BSODs happen after playing the two ACs, while a BSOD happens while playing WoT. (While playing WoT, I experience freezing, sound stuttering, followed by the BSOD)
I am currently performing an anti-virus scan using Avast, deleting useless programs, and searching up some solutions. I thought about running a test for the RAM, but I do not think I should do it, since after reading the guide it says it requires a blank CD rom, some other things, that I do not quite think I should touch just yet.
Any other tips are gladly appreciated. If I could get some help to find the cause it would be great.
I presume it is necessary to attach a minidump in order for forum-goers to determine what the problem is? Could the folks here direct me on how I should go about it? Where can I find this folder containing the necessary data? How can I attach it?
Moving on to the specifics, my computer currently has these specifications:
CPU: Pentium Dual Core E5700 @ 3GHz
GPU: Nvidia GT640
RAM: 4GB(3GB Usable)
Memory: 500GB
I have experienced the blue screens while playing certain video games, namely Assassin's Creed 3, 4, and World of Tanks. BSODs happen after playing the two ACs, while a BSOD happens while playing WoT. (While playing WoT, I experience freezing, sound stuttering, followed by the BSOD)
I am currently performing an anti-virus scan using Avast, deleting useless programs, and searching up some solutions. I thought about running a test for the RAM, but I do not think I should do it, since after reading the guide it says it requires a blank CD rom, some other things, that I do not quite think I should touch just yet.
Any other tips are gladly appreciated. If I could get some help to find the cause it would be great.