Question Random BSOD's, FPS drops while gaming, need help troubleshooting

willbclos

Distinguished
Feb 17, 2015
16
0
18,510
0
Hey all. Recently I've been facing a pretty troublesome issue with my machine. I've been getting random freezes, usually followed by BSOD's, with the error code WHEA_UNCORRECTABLE_ERROR, on top of occasional low framerates while playing games. When gaming, this issue comes out of nowhere, after about 30 minutes of gameplay and basically cuts the FPS in half, although the game keeps running fine (I've tested it mostly in overwatch, and it stays until I restart the game). Attached is a picture of the overall state of my computer right after closing the game.

CPU temps were fine, never above 64°C, and the GPU also not running hot at all. It's also clear that the CPU was under an ok load and the GPU was barely being used at all.

Also worth mentioning: I use whatsapp web on my browser and, more than once after dealing with a freeze+BSOD, I had to log into it again for some reason, as if the freeze had something to do with it forgetting it. Haven't done much in regards to installing software lately, so I'm assuming it might be something hardware-related, but can't be sure.

Hardware is as follows:

X370 Gaming Pro Motherboard
R7 1700
Asus 1080ti Strix
16GB HyperX 2666MHz RAM
1TB M.2 Adata SX6000
850W Corsair HX850i

Any help in figuring this out is appreciated, thanks a lot!
 

Lutfij

Titan
Moderator
X370 Gaming Pro Motherboard
Which BIOS version are you currently on for your motherboard?

Assuming you're on Windows 10, what version(not edition) of the OS are you on? Try using DDU to uninstall your GPU drivers, then manually reinstall the latest GPU driver sourced from Nvidia in an elevated command, i.e, Right click installer>Run as Administrator.

As for your build, how old is the PSU? You're also loosing performance from your platform with that ram kit. Had you gone with a DDR4-3200MHz dual channel, tight timings ram kit, you'd be netting more performance.
 

willbclos

Distinguished
Feb 17, 2015
16
0
18,510
0
X370 Gaming Pro Motherboard
Which BIOS version are you currently on for your motherboard?

Assuming you're on Windows 10, what version(not edition) of the OS are you on? Try using DDU to uninstall your GPU drivers, then manually reinstall the latest GPU driver sourced from Nvidia in an elevated command, i.e, Right click installer>Run as Administrator.

As for your build, how old is the PSU? You're also loosing performance from your platform with that ram kit. Had you gone with a DDR4-3200MHz dual channel, tight timings ram kit, you'd be netting more performance.
Hello. Current BIOS is 4.IO (15-Nov-19), OS version is 10.0.19044. I'll try using DDU, haven't done it in a while.

PSU is bit old, as old if not older than the build itself (4+ years), but I bought it brand new.

I'm aware faster RAM would serve me better. I wasn't very knowledgeable about it back when I built it, also just checked it and it's not 2666 (typed from memory), it's actually 2400MHz :disrelieved:. Planning on building a new machine next year and things are pretty expensive around here rn, so I decided to leave it as it is until then.
 

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