Question random bsods

[nzuzz]

Im having problems with my pc bsod randomly. did a lot of research online and tried to figure it out myself but no luck. last thing i tried was driver verifier. while using it, instead of a bsod my pc just froze, wich is why i dont have any dmp files created by driver verifier. after disabeling driver verifier the bsods are back. I have loads of regular dump files. no overclocking...



specs:

Intel Core i9-9900K (LGA 1151, 3.60GHz, 8-Core)
MSI MPG Z390 Gaming Edge AC (LGA 1151, Intel Z390, ATX)
MSI GeForce RTX 2070 ARMOR
Samsung 970 EVO Plus (500GB, M.2 2280)
Corsair Hydro Series H100x
Corsair RM750x (750W)
Corsair Vengeance RGB Pro (2x, 16GB, DDR4-3200, DIMM 288)
Windows 10; Version 1909; OS Build 18363.720

DMP files:

https://drive.google.com/open?id=1Pz-eypq3vpGzPOob9lfW0HYF9QgtKF8k

 

[Colif]

freezing is a new response to DV, it normally causes boot loops.

I can't read dumps but I have sent them to a friend who will convert them for me. He is asleep now so won't react right away.

Not knowing which BSOD they are, I can't really offer any advice now.

Do you have latest BIOS for motherboard?
Run MSI Dragon centre to confirm you have newest drivers? https://www.msi.com/Motherboard/support/MPG-Z390-GAMING-EDGE-AC#down-driver&Win10 64

 

[nzuzz]

Thanks for your help!

Bios and drivers are up to date. i get different error codes when bsod.

IRQL_NOT_LESS_OR_EQUAL
PAGE_FAULT_IN_NONPAGED_AREA
Kernel Security Check Failure
etc.

 

[Colif]

Common enough errors, so general it could be anything. I see what my friends results look like.

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://pushieremperorpenguin.htmlpasta.com/

Spoiler

File information:	042820-9078-01.dmp (Apr 28 2020 - 07:35:48)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	GenuineIntel (Process: Ableton Live 1)
Uptime:	0 Day(s), 1 Hour(s), 32 Min(s), and 22 Sec(s)

File information:	042420-9359-01.dmp (Apr 24 2020 - 14:35:14)
Bugcheck:	PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:	memory_corruption (Process: Origin.exe)
Uptime:	0 Day(s), 1 Hour(s), 40 Min(s), and 06 Sec(s)

File information:	042420-8703-01.dmp (Apr 23 2020 - 19:20:56)
Bugcheck:	KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:	ntkrnlmp.exe (Process: System)
Uptime:	0 Day(s), 14 Hour(s), 19 Min(s), and 27 Sec(s)

File information:	042220-8718-01.dmp (Apr 22 2020 - 16:38:45)
Bugcheck:	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 10 Hour(s), 05 Min(s), and 13 Sec(s)

File information:	042220-8437-01.dmp (Apr 22 2020 - 06:32:52)
Bugcheck:	PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 1 Hour(s), 53 Min(s), and 59 Sec(s)

File information:	032420-7640-01.dmp (Mar 24 2020 - 09:07:11)
Bugcheck:	KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 1 Hour(s), 30 Min(s), and 45 Sec(s)

File information:	032420-7531-01.dmp (Mar 24 2020 - 07:35:59)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process: Ableton Live 1)
Uptime:	0 Day(s), 2 Hour(s), 25 Min(s), and 42 Sec(s)

Possible Motherboard page: https://www.msi.com/Motherboard/mpg-z390-gaming-edge-ac
You are using BIOS 7.1, but on the page the latest is 7.0? Did I get the wrong motherboard?

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

What devices are plugged into the PC?

I wasn't expecting a WHEA error... Is it Ableton Live 1 or 10? https://en.wikipedia.org/wiki/Ableton_Live
what is this used for? WIBU-KEY https://www.wibu.com/products/wibukey.html
It wasn't on PC in March?

fact Albleton mentioned as crashing in 2 of the BSOD makes me think it might be an instrument you plugging in that could cause part of it.

 

[nzuzz]

Its Ableton 10
it was there befor march.
i dont know what wibukey is.
Maybe it is my really old audio interface?

Yamaha audigram 3
i couldnt find any drivers for it (because its so old) so there is no installed drivers for it.
ill disconnect it and see if that changes something, but i dont think thats the problem because i had the device before the bsods

 

[Colif]

It looks like wibu key is a USB stick?
Archisoft or Graphisoft use it. Hardware license protection

 

[nzuzz]

It looks like wibu key is a USB stick?
Archisoft or Graphisoft use it. Hardware license protection

i have Archicad 23 installed, which is made by Graphisoft. but it cant be the issue because the bsods happen before and after installing it

 

[Colif]

Ok, keep shooting down my suggestions lol. I am on my phone or I would look again

 

[nzuzz]

sorry about that. i apreciate youre help thou

 

[Colif]

Guess I can't blame the unknown then,

Do you have a dvd drive? one of the last errors has LFS in the dump text. LFS = LIve File System used by windows to write to DVD - https://en.wikipedia.org/wiki/Live_File_System - it wasn't the last file mentioned but its in there. I had to look it up.

most of the crashes just don't tell me anything I understand.
can you run this, it might show me windows perspective - https://www.sysnative.com/forums/pages/bsodcollectionapp/

 

[nzuzz]

• i dont have a dvd drive
• this is the information from the programm you suggested

Spoiler

01.05.2020 1:04:55.32

• * * H E L L O from jcgriff2 * * *
• * * H E L L O from jcgriff2 * * *
• * * H E L L O from jcgriff2 * * *

username
Windows OS Windows_NT
Computer Name DESKTOP-7BRTSPA
PC Brand

Processor Architecture AMD64
Processor Intel64 Family 6 Model 158 Stepping 12, GenuineIntel
Number of Proc's 16


----------- We will begin in 5 seconds . . . .

Copying mini-kernel dump files . . .

Datei nicht gefunden

Copying mini-kernel dump files . . . D O N E


Running WHOAMI command . . .


Running WHOAMI command . . . D O N E

--


01.05.2020 1:05:00.32

Starting Separate subtasks

Running msinfo32 - saving as NFO file

Begin DirectX Kernel Diagnostics Report . . .


01.05.2020 1:05:00.48

Starting Driver Queries

Running Driver Query . . . driverquery - verbose output
program 1 of 3 . . . executing
---
Running Driver Query . . . driverquery - Signed Drivers
program 2 of 3 . . . executing
---
Running Driver Query . . . driverquery - List Format
program 3 of 3 . . . executing
---

01.05.2020 1:05:00.84
Driver Queries Running



01.05.2020 1:05:00.86

Dumping Event Viewer Application Log . . . 50,000 records

01.05.2020 1:05:01.05

Dumping Event Viewer System Log . . . 50,000 records



01.05.2020 1:05:01.28

Running TRACERT and IPCONFIG . . . .

01.05.2020 1:05:01.42

Running TRACERT . . . D O N E
Running IPCONFIG . . .
Running IPCONFIG . . . D O N E


Running systeminfo report . . .

01.05.2020 1:05:01.88 Export current variables

01.05.2020 1:05:01.94

Starting process to search for Drivers . . .

-
-
01.05.2020 1:05:02.11 Running NETSH Commands


01.05.2020 1:05:02.14

Gathering Network Information . . .

01.05.2020 1:05:03.67

Gathering Network Statistics, please wait as this may take a moment!

01.05.2020 1:06:26.60

Gathering Network Information . . . D O N E



01.05.2020 1:06:26.61

Obtaining Windows Error Reporting information . . .

01.05.2020 1:06:28.96

Obtaining Windows Error Reporting information . . . D O N E

01.05.2020 1:06:28.97

Running Windows Management Instrumentation -

"Recoveros" and Page File . . .


AllocatedBaseSize=2048
Caption=C:\pagefile.sys
CurrentUsage=59
Description=C:\pagefile.sys
InstallDate=20190317041142.689941+120
Name=C:\pagefile.sys
PeakUsage=61
Status=
TempPageFile=FALSE



Keine Instanzen verfügbar.




01.05.2020 1:06:29.53
"Recoveros" and Page File . . . D O N E



Listing running Tasks . . . EXECUTING . . . Please Wait . . .

01.05.2020 1:06:40.05

Running executing Tasks Listing . . . D O N E

01.05.2020 1:06:40.07

Downloading and executing autorunsc.exe. . .

Sysinternals Autoruns v13.96 - Autostart program viewer
Copyright (C) 2002-2019 Mark Russinovich
Sysinternals - www.sysinternals.com

Autorunsc shows programs configured to autostart during boot.

Usage: autorunsc [-a <*|bdeghiklmoprsw>] [-c|-ct] [-h] [-m] [-s] [-u] [-vt] [-o <output file>] [[-z <systemroot> <userprofile>] | [user]]]
-a Autostart entry selection:
* All.
b Boot execute.
c Codecs.
d Appinit DLLs.
e Explorer addons.
g Sidebar gadgets (Vista and higher)
h Image hijacks.
i Internet Explorer addons.
k Known DLLs.
l Logon startups (this is the default).
m WMI entries.
n Winsock protocol and network providers.
o Office addins.
p Printer monitor DLLs.
r LSA security providers.
s Autostart services and non-disabled drivers.
t Scheduled tasks.
w Winlogon entries.
-c Print output as CSV.
-ct Print output as tab-delimited values.
-h Show file hashes.
-m Hide Microsoft entries (signed entries if used with -s).
-o Write output to the specified file.
-s Verify digital signatures.
-t Show timestamps in normalized UTC (YYYYMMDD-hhmmss).
-u If VirusTotal check is enabled, show files that are unknown
by VirusTotal or have non-zero detection, otherwise show only
unsigned files.
-x Print output as XML.
-v[rs] Query VirusTotal (www.virustotal.com) for malware based on file hash.
Add 'r' to open reports for files with non-zero detection. Files
reported as not previously scanned will be uploaded to VirusTotal
if the 's' option is specified. Note scan results may not be
available for five or more minutes.
-vt Before using VirusTotal features, you must accept
VirusTotal terms of service. See:

https://www.virustotal.com/en/about/terms-of-service/

If you haven't accepted the terms and you omit this
option, you will be interactively prompted.
-z Specifies the offline Windows system to scan.
user Specifies the name of the user account for which
autorun items will be shown. Specify '*' to scan
all user profiles.
-nobanner
Do not display the startup banner and copyright message.


01.05.2020 1:06:40.63

Autoruns. . . D O N E

 

[Colif]

It should have created a zip file?

that looks like the output of the report creation process. I have never run it but its a guess.

I can't see a reason why LFS would be running then.

 

[nzuzz]

Ok i was already thinking this maybe not what you wanted...
after quick google search i found the folder in my documents folder. hope this is what you were looking for

heres the link for the zip:
https://drive.google.com/open?id=1i9PlO9e2HUAIrnEDfA1_DqsGMkaQwfep

 

[Colif]

serves me right for assuming it would be in English, i can still figure out msot of it as file names stay the same

In your system information screen
open components list on left and look at Problem devices
Its showing Intel wireless BT & Cisco AnyConnect Secure Mobility miniport adapter

I assume you know about those? they appear to be deactivated.

in the events leading up to some of your BSOD, your PC is constantly failing to update itself via the windows store. It might not be related but given on some days its the only windows errors showing as long with BSOD, it might be

in settings, go to update & security/troubleshoot
run the WIndows update troubleshooter


Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it

 

[nzuzz]

ok memetest showed no errors
i deactivated the two drivers myself while searching for the cause of bsod and didnt activate them since.
Windows update troubleshooter didnt show any errors.

i uploaded some new bsods dmp files
https://drive.google.com/open?id=1zTV53hH1jxARppyPUeJhG-7z_4eKZoTz

thx for the help!!!

 

[gardenman]

I ran the dump files through the debugger and got the following information: https://antitradetonight.htmlpasta.com/

Spoiler

File information:	050320-9687-01.dmp (May 3 2020 - 08:40:40)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: DCv2.exe)
Uptime:	0 Day(s), 2 Hour(s), 18 Min(s), and 11 Sec(s)

File information:	050320-9453-01.dmp (May 3 2020 - 06:22:07)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	GenuineIntel (Process: System)
Uptime:	0 Day(s), 2 Hour(s), 40 Min(s), and 01 Sec(s)

File information:	050320-9281-01.dmp (May 3 2020 - 09:29:37)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	GenuineIntel (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 48 Min(s), and 15 Sec(s)

File information:	050220-9640-01.dmp (May 2 2020 - 17:24:17)
Bugcheck:	KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:	ntkrnlmp.exe (Process: dwm.exe)
Uptime:	0 Day(s), 10 Hour(s), 03 Min(s), and 01 Sec(s)

File information:	050120-8625-01.dmp (May 1 2020 - 06:12:53)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	GenuineIntel (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 46 Min(s), and 43 Sec(s)

Comment: The overclocking driver "NTIOLib_X64.sys" was found on your system. (MSI Afterburner or other MSI software)

It looks to be a hardware issue in my opinion. Do as much hardware testing as you can, but keep in mind that hardware testing isn't perfect and you can get false-positives with it (bad hardware even though test says it's OK). There is a list of some hardware tests you can do on the Help page of the link I've provided. Start with testing the drives and maybe Prime95 to test the CPU. Be sure to post test results here.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[nzuzz]

thanks for the reply. any hints wich hardware component could be responsible? i bought this setup about a year ago. everything new and i dont have a clue what hardware could be broken... i already replaced the ram sticks but they werent the problem and its pretty unlikley i bought 2 broken pairs right?

 

[Colif]

4 of the dumps have 1 line in them... not enough to even hint at cause

Intel Core i9-9900K (LGA 1151, 3.60GHz, 8-Core)
MSI MPG Z390 Gaming Edge AC (LGA 1151, Intel Z390, ATX)
MSI GeForce RTX 2070 ARMOR
Samsung 970 EVO Plus (500GB, M.2 2280)
Corsair Hydro Series H100x
Corsair RM750x (750W)
Corsair Vengeance RGB Pro (2x, 16GB, DDR4-3200, DIMM 288)
Windows 10; Version 1909; OS Build 18363.720

WHEA can be anything. Its part of problem.
SInce it can be anything, we have to test everything
CPU - - https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool
RAM - we done memtest.
Could also run Prime 95 as it tests both CPU & ram - https://www.mersenne.org/download/
Guide to Prime 95 - http://www.playtool.com/pages/prime95/prime95.html
GPU. Only real tests for these are benchmarks. And all it will show is, if you BSOD running a Benchmark, it could be GPU
Don't run these at the same time
https://geeks3d.com/furmark/

https://benchmark.unigine.com/heaven

Storage - https://www.samsung.com/semiconductor/minisite/ssd/download/tools/

I don't really have anything for the watercooling system
PSU -
the paper clip method - https://forums.tomshardware.com/threads/what-is-the-paperclip-method-of-testing-a-psu.1336402/

or multimeter,

or in the BIOS to check the +3.3V, +5V, and +12V. - https://www.lifewire.com/power-supply-voltage-tolerances-2624583

No way to test Motherboards, you basically test everything else and through a process of elimination, if everything else works, it has to be Motherboard.

And it still could be caused by USB items like the wibu key, or something I haven't looked for.