Question Random BSODs ?

[usernameForTomsHardware]

Hi,

I am having random BSODS, and the error code is often different. So far I've had:

- Memory management
- KMOD exception not handled
- System service exception
- IRQ not less or equal
- Reference by pointer

It started 3 weeks ago, randomly crashed and then I was basically sometimes able to boot and log in and then immediately BSOD, sometimes during boot BSOD. I had at least 10 BSODs and was never able to login and do something without BSOD. I then tried to find out if one of the two RAMs is broken, took one out and all worked well again. I exchanged the two RAMs, still all good. Put both back in, all good and running, playing games, running Cinebench, all no problem.

To be sure, I tested the RAM with Windows Memory Diagnostic tool, which just reboots, opens the blue window but it never started, just crashed. So I tried Memtest86 and it didn't find a problem.

For two weeks, no problem at all, then again BSOD.

So I updated the Bios, reset to Bios default settings, and reset Windows (Reset with keeping my files). Installed and updated all drivers. All good for two days, then BSOD.

The BSODs are completely random. Sometimes after logging in, sometimes when gaming, sometimes during boot, although most times after logging in.

Intel Processor Diagnostic Tool passed.
The SSD SMART readout looks good.
The minidump file all say ntoskrnl.exe is the problem

System:
Windows 11
Intel i9-12900K
MSI Z690 Carbon WiFi
DDR5 RAM
RTX 3070
3xM.2 SSDs
Asus Strix 850 PSU

Any ideas what I could do/test next? Unfortunately I don't have spare components to swap and check them, so before buying something new it would be great to know which component I should replace.

Thanks

 

[turtletarget111]

Next time you get a blue screen, keep an eye out for a potential file name or program that is listed on the screen. Windows will sometimes list the problematic the file or program under What failed. Jot down the name and reinstall, update, or remove it entirely.

IRQ_NOT_LESS_OR_EQUAL and SYSTEM_SERVICE_EXCEPTION typically indicate a driver error. This usually happens if one of your system's components requested a piece of data or file, and the operating system blocked the request, resulting in a blue screen. Because drivers are what allows hardware and software to communicate, that is usually where your problem will lie. Try updating and reinstalling drivers to see if this resolves your issue. If your RAM had a problem, you would generally see DATA_BUS_ERROR along with your already listed messages. It's good that Memtest86 came back with no errors.

You mentioned that you reset your BIOS which is a good troubleshooting measure, but triple check that you do not have any overclocks running on your CPU, RAM, or video card. If these components are aggressively overclocked or receiving the wrong amount of voltage, this could result in a blue screen. Bump your hardware down to stock speeds and see if this solves your problem.

Next, I would run CHKDSK and SFC. When you are running the commands, make sure you have command prompt open as an administrator so these tools will function properly. If CHKDSK comes back positive, you should immediately back up any important data, and run a disk diagnostic tool to be certain your drive is still safe to use. The manufacturer of your drive should a have tool you can download and run available on their site. You could also run both a Windows defender Deep Scan and Offline Scan. The problem isn't likely being caused by a virus or malware, but it is easy to do and couldn't hurt. These typically take a few hours so you could start it before you go to work or school.

This is a last resort, but you could also reinstall the entire Windows OS. I like to get a fresh install of Windows annually, but I have my important data backed up to multiple drives so it is easy to do. That is unrealistic for most people. At any rate, if you want to try that, make sure you have all your important files, photos, and documents stored on an external drive or USB stick. Hope this helped, take care.

 

[ubuysa]

Can you please upload the minudmps to the cloud somewhere with a link to them here? They are in the folder C:\Windows\Minidump. Be sure to make the upload public.

 

[usernameForTomsHardware]

Thanks for your help so far. I have been on vacation and didn't really try much. Anyways, I had a spare ssd laying around, so I put it in and did a fresh Windows 11 install. The computer ran well yesterday, today it doesn't boot anymore, directly blue screens. Sometimes I see the login for a few seconds, then blue screen. Always different blue screens, one of them was "win32kbase.sys".

No files or program was mentioned on the blue screens.

And I can't get the mini dump files.

Any ideas what I could do next or what component it is most likely that's failing?

Thanks for your help!

 

[ubuysa]

Will it boot the Windows installation media?