Question Random computer crashing

[GagneWest]

I am getting random crashing after upgrading my pc all the parts I have are new except for PSU and GPU I kept those for the first ~2 weeks it was fine and all of a sudden the last few days I am getting a lot of random crashing no blue screen just cut to black, the computer try's to come back on but sometimes just sits on black with pc running. I checked reliability history with not much info with some random apps having problems. I have no clue how to detect what is going on and appreciate any help.


PC
PSU - 450 Watt EVGA Bronze
CPU -AMD Ryzen 5 3600X
GPU- GeForce GTX 1060 3GB
Motherboard - Asus Prime X570-P
RAM - Corsair Vengeance LPX 16GB

 

[GagneWest]

Just ran cpu bench and gpu benches to see if I can get the crashes under stress, gpu bench went fine, cpu bench my temps hit 87 and I stopped it I am using the stock cooler the cpu came with.

 

[GagneWest]

I did I clean install of windows yesterday to see if it would fix it and the problem still persists I am stuck I am trying to get into wow heavy but I cant clear high end content with all these crashes happening randomly. Have some events from reliability and event viewer that may help I don't know much about this stuff.

Faulting Application Path: C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe

Problem signature
Problem Event Name: MoBEX
Package Full Name: Microsoft.Windows.StartMenuExperienceHost_10.0.19041.610_neutral_neutral_cw5n1h2txyewy
Application Name: praid:App
Application Version: 0.0.0.0
Application Timestamp: 4fe0bcb3
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.19041.572
Fault Module Timestamp: 1183946c
Exception Offset: 000000000010b65c
Exception Code: c0000409
Exception Data: 0000000000000007
OS Version: 10.0.19042.2.0.0.256.48
Locale ID: 4105
Additional Information 1: 47cb
Additional Information 2: 47cb4f6594f19a4aa1a79106c28c7167
Additional Information 3: e32a
Additional Information 4: e32aee9353a5c3ee02a16913cc796af9

Extra information about the problem
Bucket ID: c0c80b8317c311c27a48a63f1ed6ea59 (1893946433339845209)
[11:38 AM]
I have this
[11:38 AM]
Description
Faulting Application Path: C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe

#2

Description
Faulting Application Path: C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe

Problem signature
Problem Event Name: MoAppCrash
Package Full Name: Microsoft.Windows.StartMenuExperienceHost_10.0.19041.610_neutral_neutral_cw5n1h2txyewy
Application Name: praid:App
Application Version: 0.0.0.0
Application Timestamp: 4fe0bcb3
Fault Module Name: combase.dll
Fault Module Version: 10.0.19041.572
Fault Module Timestamp: 654b189d
Exception Code: 8007139f
Exception Offset: 000000000006ea06
OS Version: 10.0.19042.2.0.0.256.48
Locale ID: 4105
Additional Information 1: 141d
Additional Information 2: 141d982f25d9c6495208b2645b39f4cc
Additional Information 3: 3b28
Additional Information 4: 3b28dd779503a45b00e78439fadc2e64

Extra information about the problem
Bucket ID: ac21effa385cfca34d71aa72cc90b95c (2121664309503244636)

#3 from Event Viewer

Faulting application name: StartMenuExperienceHost.exe, version: 0.0.0.0, time stamp: 0x4fe0bcb3
Faulting module name: KERNELBASE.dll, version: 10.0.19041.572, time stamp: 0x1183946c
Exception code: 0xc0000409
Fault offset: 0x000000000010b65c
Faulting process id: 0x1504
Faulting application start time: 0x01d6cca2a91d8b01
Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: a6e5348b-a57a-41ba-91e0-9a33e9de781d
Faulting package full name: Microsoft.Windows.StartMenuExperienceHost_10.0.19041.610_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: App

 

[Flayed]

I have heard of people having issues with Corsair LPX ram and Ryzen. Try setting the ram to 2133Mhz in the bios and see if the issue persists.

 

[GagneWest]

I set the frequency to what you suggested yesterday so far I have had no crashing, will test for a few more days. So far looks promising.

 

[Flayed]

I set the frequency to what you suggested yesterday so far I have had no crashing, will test for a few more days. So far looks promising.

If this does fix the issue then you can either buy different ram or try increasing the speed of your LPX ram gradually until you find the fastest stable speed you can run at. Try 2400Mhz then 2666Mhz then 2933Mhz

 

[GagneWest]

Alright, I spoke to soon I got my first crash just now. No logs for this 1 just a windows was not properly shut down.

 

[Flayed]

Alright, I spoke to soon I got my first crash just now. No logs for this 1 just a windows was not properly shut down.

Oh, I really thought it was the ram but perhaps not. Do you have access to another power supply you can test with?

 

[GagneWest]

Not atm is there a good chance it is that because to buy one will take a 1-2 weeks with Christmas shipping times.

 

[Flayed]

Not atm is there a good chance it is that because to buy one will take a 1-2 weeks with Christmas shipping times.

It is hard to say for sure but it could be the PSU

 

[Flayed]

Try with just one stick of ram installed, then try with just the other one installed

 

[madchemist83]

Is anything overclocked ? What's voltage of your cpu ?

 

[GagneWest]

Is anything overclocked ? What's voltage of your cpu ?

I had my gpu overclocked for a bit slightly and I recently put a clean install of windows onto my ssd will my overclock stay through that?

 

[madchemist83]

Probably not since that's tied into the software.
Any overclock of cpu in bios ?

 

[GagneWest]

I have not changed anything in my bios besides my memory frequency.

 

[GagneWest]

After turning my ram speed, I did get another blue screen today this one titled Hardware Error with this for the log in reliability history don't know if this gives any info.

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 124
Parameter 1: 0
Parameter 2: ffff9d042690b8c0
Parameter 3: bea00000
Parameter 4: 108
OS version: 10_0_19042
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19042.2.0.0.256.48
Locale ID: 4105

 

[Flayed]

Perhaps your ram isn't stable at its current speed

 

[GagneWest]

Okay so still crashing had a good streak for a while but its back to <Mod Edit>, I did a memtest86 4 passes 0 errors, recently on 1 of my crashes I got the blue screen error "attempted execute of no execute memory".

I am also getting Hardwar Errors in my reliability history now with this log

Problem signature
Problem Event Name: LiveKernelEvent
Code: 124
Parameter 1: 0
Parameter 2: ffffc483e565b720
Parameter 3: bea00000
Parameter 4: 108
OS version: 10_0_19042
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19042.2.0.0.768.101
Locale ID: 4105

 

[GagneWest]

I just installed a brand new psu I ordered people were saying it looked like a PSU problem I am at my wits end here. Every forum I go to no one knows whats causing this.

 

[Flayed]

I just installed a brand new psu I ordered people were saying it looked like a PSU problem I am at my wits end here. Every forum I go to no one knows whats causing this.

Do you have the most up to date bios installed for your motherboard?

 

[GagneWest]

I did a month ago but crashing was still happening I will update my bios again and update if I continue to crash

 

[GagneWest]

updated to newest bios last night, crashed again tonight. Is there a chance my motherboard is messed up?

 

[GagneWest]

I had 5 crashes in the last hour 20 mins and not 1 single one gave me any info in reliability history and no blue screens I don't know how to fix this problem if the computer is not giving me any info to look up.

 

[GagneWest]

went scouring the my comp to find fixes again, and I stumbled upon this from event viewer
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 0

The details view of this entry contains further information.

Event ID 18

 

[GagneWest]

I have been to several forums I have replaced all my parts except my cpu now don't so much digging I cant find anything.