Question Random Crash In Borderlands 3. Windows issue???

[hill.alexander.anthony]

I think its possible that this is a windows error only seems to happen when playing borderlands 3. Random black screen this is the error i get in event viewer when the black screen occurs.

Faulting application name: dwm.exe, version: 10.0.19041.746, time stamp: 0x6be51595
Faulting module name: ism.dll, version: 10.0.19041.1288, time stamp: 0x2c4be888
Exception code: 0xc0000005
Fault offset: 0x0000000000040c9d
Faulting process id: 0x47ac
Faulting application start time: 0x01d7cc8d16f646d5
Faulting application path: C:\Windows\System32\dwm.exe
Faulting module path: C:\Windows\SYSTEM32\ism.dll
Report Id: 3bb2b424-8776-444e-8962-22bb4ac8c5bb
Faulting package full name:
Faulting package-relative application ID:

Warning:
The Desktop Window Manager process has exited. (Process exit code: 0x000000ff, Restart count: 1, Primary display device ID: NVIDIA GeForce GTX 1070)

Can anybody help me with this issue? I can confirm this is the error of my current problem because it pops up at the exact same time as my black screen within game.

 

[JohnBonhamsGhost]

those are OS errors, likely not related to Borderlands 3 in particular.
try running SFC scans to possibly diagnose & fix the issue.

 

[hill.alexander.anthony]

those are OS errors, likely not related to Borderlands 3 in particular.
try running SFC scans to possibly diagnose & fix the issue.

already did that waiting for another black screen then il let you know thanks

 

[JohnBonhamsGhost]

try running SFC scans

already did that

make a backup of any personal data and try a fresh up-to-date OS install.
sadly it's very common for OS corruption in Windows that leads to errors & issues like this.

 

[hill.alexander.anthony]

make a backup of any personal data and try a fresh up-to-date OS install.
sadly it's very common for OS corruption in Windows that leads to errors & issues like this.

yeah already happened again after sfc scannow so i guesss its a OS issue

 

[JohnBonhamsGhost]

the scan didn't offer any negative results?
had you also enabled "fix" parameters with the scan?

but as long as you've backed up any personal data a fresh OS install can't hurt anyway.

 

[hill.alexander.anthony]

the scan didn't offer any negative results?
had you also enabled "fix" parameters with the scan?

but as long as you've backed up any personal data a fresh OS install can't hurt anyway.

ok i upgraded to windows 11. i havent had the error yet so i guess im ok for now.

 

[hill.alexander.anthony]

the scan didn't offer any negative results?
had you also enabled "fix" parameters with the scan?

but as long as you've backed up any personal data a fresh OS install can't hurt anyway.

ok didnt stop the issue. i dont know whats causing it

 

[Colif]

dwm.exe = windows desktop manager
It sits between applications and GPU drivers.
try running DDU and reinstall GPU drivers - https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/

 

[Etny]

Edit: Basically, If you have an Xbox Series X controller, download the Xbox accessories app from the Windows store and install any available firmware updates. I was crashing consistently about every 15 to 30 minutes while using the controller, I have not had a crash since the firmware update was installed.

I had same error and use this controller.

Do not run DDU like this other guy says. Nvidia reinstall will do fine.

 

[hill.alexander.anthony]

Edit: Basically, If you have an Xbox Series X controller, download the Xbox accessories app from the Windows store and install any available firmware updates. I was crashing consistently about every 15 to 30 minutes while using the controller, I have not had a crash since the firmware update was installed.

I had same error and use this controller.

Do not run DDU like this other guy says. Nvidia reinstall will do fine.

had the issue when playing battlefield 2042 as well twice this morning

 

[Etny]

I am dealing with another problem in windows 11. Just keep checking event viewer for anything new and keep using google search. All we can do for now.