Question Random freezing and BSODs and sometimes while gaming.

NnJa_Souls

Reputable
Mar 12, 2016
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  • Bugcheck Analysis *
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MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
x86 Processors
If the processor has ONLY MCE feature available (For example Intel
Pentium), the parameters are:
1 - Low 32 bits of P5_MC_TYPE MSR
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of P5_MC_ADDR MSR
4 - Low 32 bits of P5_MC_ADDR MSR
If the processor also has MCA feature available (For example Intel
Pentium Pro), the parameters are:
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
IA64 Processors
1 - Bugcheck Type
1 - MCA_ASSERT
2 - MCA_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing MCA.
3 - MCA_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
4 - MCA_FATAL
FW reported a fatal MCA.
5 - MCA_NONFATAL
SAL reported a recoverable MCA and we don't support currently
support recovery or SAL generated an MCA and then couldn't
produce an error record.
0xB - INIT_ASSERT
0xC - INIT_GET_STATEINFO
SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
0xD - INIT_CLEAR_STATEINFO
SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
0xE - INIT_FATAL
Not used.
2 - Address of log
3 - Size of log
4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
AMD64 Processors
1 - Bank number
2 - Address of MCA_EXCEPTION structure
3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 0000000000000000
Arg2: ffffa580df8ead20
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 10.0.17763.1098 (WinBuild.160101.0800)

DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

DUMP_TYPE: 2

BUGCHECK_P1: 0

BUGCHECK_P2: ffffa580df8ead20

BUGCHECK_P3: 0

BUGCHECK_P4: 0

BUGCHECK_STR: 0x9C_GenuineIntel

CPU_COUNT: 8

CPU_MHZ: c02

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 1a

CPU_STEPPING: 5

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: f

ANALYSIS_SESSION_HOST: ME

ANALYSIS_SESSION_TIME: 03-22-2020 23:48:58.0099

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

BAD_STACK_POINTER: ffffa580df8eace8

LAST_CONTROL_TRANSFER: from fffff8071e2ca77f to fffff8071d9cc860

STACK_TEXT:
ffffa580df8eace8 fffff8071e2ca77f : 000000000000009c 0000000000000000 ffffa580df8ead20 0000000000000000 : nt!KeBugCheckEx
ffffa580df8eacf0 fffff8071e2cabf1 : 0000000000000008 ffffa580df8eb050 0000000000000000 0000000000000008 : hal!HalpMcaReportError+0x113
ffffa580df8eae40 fffff8071e2c9e0c : 0000000000000000 ffffa580df8eb0d0 0000000000000000 0000000000000000 : hal!HalpMceHandlerWithRendezvous+0x131
ffffa580df8eae70 fffff8071e2cae37 : ffffd80fd567f810 0000000000000000 0000000000000000 0000000000000000 : hal!HalpHandleMachineCheck+0x5c
ffffa580df8eaea0 fffff8071da9f610 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : hal!HalHandleMcheck+0x37
ffffa580df8eaed0 fffff8071d9db2fa : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiHandleMcheck+0x10
ffffa580df8eaf00 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KxMcheckAbort+0x7a


THREAD_SHA1_HASH_MOD_FUNC: 1846948e522468ba82f2e885638405883bf2094b

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 952edff0ade2d9727cab0ddd605a52059843acc3

THREAD_SHA1_HASH_MOD: b6bbaa1564c589ceedf361754e46684469a6106a

FOLLOWUP_IP:
nt!KiHandleMcheck+10
fffff8071da9f610 0fb705537d2b00 movzx eax,word ptr [nt!KiSpeculationFeatures+0x2 (fffff8071dd5736a)]

FAULT_INSTR_CODE: 5305b70f

SYMBOL_STACK_INDEX: 5

SYMBOL_NAME: nt!KiHandleMcheck+10

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 72743c19

IMAGE_VERSION: 10.0.17763.1098

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 10

FAILURE_BUCKET_ID: 0x9C_GenuineIntel_STACKPTR_ERROR_nt!KiHandleMcheck

BUCKET_ID: 0x9C_GenuineIntel_STACKPTR_ERROR_nt!KiHandleMcheck

PRIMARY_PROBLEM_CLASS: 0x9C_GenuineIntel_STACKPTR_ERROR_nt!KiHandleMcheck

TARGET_TIME: 2020-03-22T20:41:12.000Z

OSBUILD: 17763

OSSERVICEPACK: 1098

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 784

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2030-11-06 13:29:45

BUILDDATESTAMP_STR: 160101.0800

BUILDLAB_STR: WinBuild

BUILDOSVER_STR: 10.0.17763.1098

ANALYSIS_SESSION_ELAPSED_TIME: adc

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x9c_genuineintel_stackptr_error_nt!kihandlemcheck

FAILURE_ID_HASH: {f10d6786-a78f-4993-4f62-7de145ea1ce2}

Followup: MachineOwner
---------

crash dump file: C:\WINDOWS\Minidump\032220-35468-01.dmp
This was probably caused by the following module: hal.dll (hal+0x4577F)
Bugcheck code: 0x9C (0x0, 0xFFFFA580DF8EAD20, 0x0, 0x0)
Error: MACHINE_CHECK_EXCEPTION
file path: C:\WINDOWS\system32\hal.dll

'Caused By Driver: hal.dll'
'Caused By Address: hall.dll+4577f'
'Crash Address: ntoskrnl.exe+1b7860'

http://www.mediafire.com/file/opx00k1iwm4p650/032220-35468-01.dmp/file
 

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