Random freezing in Windows 8.1

Solmyr77

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May 29, 2014
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I recently built a new PC and installed Windows 8.1 64-bit on it. However, I am plagued with random hard freezes, after which nothing responds and the only way to continue is to press the reset button on the case. The freezes seem to happen randomly in different circumstances, among others while watching videos in VLC, browsing in Chrome, reading e-mail in Thunderbird, having Steam library window open, using MS Word, etc. The system also generates a bunch of errors frequently. Below are errors generated just before the latest freeze:

Log Name: System
Source: Service Control Manager
Date: 29-May-14 15:39:02
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Alex-Desktop
Description:
The Intel(R) Management and Security Application Local Management Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2014-05-29T12:39:02.662835400Z" />
<EventRecordID>5206</EventRecordID>
<Correlation />
<Execution ProcessID="996" ThreadID="2952" />
<Channel>System</Channel>
<Computer>Alex-Desktop</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Intel(R) Management and Security Application Local Management Service</Data>
<Data Name="param2">%%1053</Data>
<Binary>4C004D0053000000</Binary>
</EventData>
</Event>

Log Name: Application
Source: Microsoft-Windows-LoadPerf
Date: 29-May-14 15:47:11
Event ID: 3012
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: Alex-Desktop
Description:
The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-LoadPerf" Guid="{122EE297-BB47-41AE-B265-1CA8D1886D40}" />
<EventID>3012</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-05-29T12:47:11.706500600Z" />
<EventRecordID>5787</EventRecordID>
<Correlation />
<Execution ProcessID="6432" ThreadID="4520" />
<Channel>Application</Channel>
<Computer>Alex-Desktop</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<EventXML xmlns="LoadPerf">
<param1>Performance</param1>
<binaryDataSize>16</binaryDataSize>
<binaryData>3707000000000000000000008F020000</binaryData>
</EventXML>
</UserData>
</Event>

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 29-May-14 15:04:25
Event ID: 10016
Task Category: None
Level: Error
Keywords: Classic
User: Alex-Desktop\Alex
Computer: Alex-Desktop
Description:
The Anwendungsspezifisch permission settings do not grant Lokal Start permission for the COM Server application with CLSID
{7022A3B3-D004-4F52-AF11-E9E987FEE25F}
and APPID
{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}
to the user Alex-Desktop\Alex SID (S-1-5-21-3840334313-210095772-2555133529-1001) from address LocalHost (unter Verwendung von LRPC) running in the application container Nicht verfügbar SID (Nicht verfügbar). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2014-05-29T12:04:25.475244500Z" />
<EventRecordID>5054</EventRecordID>
<Correlation />
<Execution ProcessID="984" ThreadID="3060" />
<Channel>System</Channel>
<Computer>Alex-Desktop</Computer>
<Security UserID="S-1-5-21-3840334313-210095772-2555133529-1001" />
</System>
<EventData>
<Data Name="param1">Anwendungsspezifisch</Data>
<Data Name="param2">Lokal</Data>
<Data Name="param3">Start</Data>
<Data Name="param4">{7022A3B3-D004-4F52-AF11-E9E987FEE25F}</Data>
<Data Name="param5">{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}</Data>
<Data Name="param6">Alex-Desktop</Data>
<Data Name="param7">Alex</Data>
<Data Name="param8">S-1-5-21-3840334313-210095772-2555133529-1001</Data>
<Data Name="param9">LocalHost (unter Verwendung von LRPC)</Data>
<Data Name="param10">Nicht verfügbar</Data>
<Data Name="param11">Nicht verfügbar</Data>
</EventData>
</Event>

My build is:

Mobo: MSI Z87-G45 Gaming Intel LGA1150 ATX
CPU: Intel Core i5 4670K 3.4 GHz LGA1150 -suo 217.90e
GPU: MSI GeForce GTX 770 Twin Frozr IV Gaming
SDD: Samsung 840 EVO 120 GB (Windows is installed here)
HDD 1: Verbatim 2 TB SATA 6 Gb/s 7200 RPM 64MB
HDD 2: Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM 32MB
PSU: Fractal Design Tesla R2 650W, 80 PLUS Go
RAM: 2x G.Skill F3-10666CL9D-4GBNQ DDR3 1600 Mhz

Would really appreciate some help on where to look for the problem.
 
G

Guest

Guest
I'm having a similar issue. I built a new computer months ago and installed 8.1. It's working like a well oiled machine until last week when it suddenly locks up - anywhere from 30mins to an hour after booting up. It boots up fine but no matter what it locks up within the 30min to an hour time frame. Even if I don't log in and leave it at the log in prompt. I have tried looking at the event logs but there's nothing there with the time stamp of the crashes.

Also the windows CD says it can't perform a repair. I'm trying to avoid a reformat and reinstall, at least until I'm sure it's the OS and not the SSD drive. I've run a disk check while inside of windows on the SSD and it return no errors. So for now I'm scratching my head and googling with no luck.
 

GreqPL

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Jun 10, 2015
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It might be a problem with network card. Do you use TP-Link? - i'm asking because many cards of this manufacturer is making problems with Win 8 and 8.1
 

Luc_1_

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Oct 27, 2015
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I am using a tp-link network card and I have the same problem it is very possible that this is causing the problem.

 

GreqPL

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Jun 10, 2015
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It is surely problem with TP-Link card, when I disabled card in my pc problem gone ;)

 

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