Random Freezing on Windows 10 PC

[bradley4jacks]

Hi,
I have had this issue for awhile now and have been unable to solve it. Basically the PC will freeze entirely, with no warning, no inputs work, the hard drive activity light stops, and a continuous tone is played, it only seems to happen in games but has happened a few times when downloading something. It started around the time I installed windows 10, however after performing a clean install of 8.1 it continued. I have sent my PC back to the manufacturer for repairs in around December, which seemed to solve the issue up until last week when in returned, the manufacturer replaced the graphics card and were adamant that was where the issue lied. I have also installed the OS on a new SSD, ruling out the hard drive. I have no idea what it could be.

System specs:
AMD FX-6300
Gigabyte R7 360
MSI 970a G46
2x 4 GB RAM
Samsung 850 EVO 250 GB
Seagate Barracuda 1 TB
FSP 500W PSU

Any help would be greatly appreciated, this is driving me insane.
Thanks

 

[Lutfij]

1| Have you made sure your BIOS is up to date alongside the rest of your device drivers?

2| Since this is an AMD platform, I'd advise you to download both your GPU and chipset drivers from AMD's download site.

3| You will need to disable automatic device driver update feature and then proceed to uninstalling your GPU drivers following this guide.

4| Can you specify the make and model number for you PSU?

5| When you speak of Windows 10, is this based off the free upgrade path or via a licence key? You'd probably need to create a bootable USB installer, to rule out a corrupt installer and try reinstalling your OS provided you haven't changed anything in your componentry.