Hello,
About a year and a half ago I bought a MSI Infinite X Plus 9SF-270US gaming desktop with the following specs and run a dual monitor setup 1440p.
I will be in the middle of a gaming session or sometimes simply opening a folder and the same happens. I will get a complete system hangup for about 3-6 seconds including all audio cutting out until it comes back on. Occasionally my monitors will go completely black during this, but that is not always the case. Of course this seems to happen at the complete worse times and tends to end in my death in a game. Like I said this can happen from simply opening a folder or the calculator on windows etc.
I have updated the nVidia drivers, windows 10 is completely up-to-date, I have tried numerous complete system wipes, etc. I am at a complete loss and really don't want to have to buy a new computer this soon after spending $3,000 on this computer not so long ago.
Any insight would be fantastic.
Thank you,
- Jim
About a year and a half ago I bought a MSI Infinite X Plus 9SF-270US gaming desktop with the following specs and run a dual monitor setup 1440p.
- Intel Core i9 9th Gen 9900K
- NVIDIA GeForce RTX 2080 Ti 11 GB GDDR6
- 32 GB DDR4
- 512 GB PCIe NVMe SSD
- 2 TB 7200 RPM HDD
I will be in the middle of a gaming session or sometimes simply opening a folder and the same happens. I will get a complete system hangup for about 3-6 seconds including all audio cutting out until it comes back on. Occasionally my monitors will go completely black during this, but that is not always the case. Of course this seems to happen at the complete worse times and tends to end in my death in a game. Like I said this can happen from simply opening a folder or the calculator on windows etc.
I have updated the nVidia drivers, windows 10 is completely up-to-date, I have tried numerous complete system wipes, etc. I am at a complete loss and really don't want to have to buy a new computer this soon after spending $3,000 on this computer not so long ago.
Any insight would be fantastic.
Thank you,
- Jim