So recently I've had issues with Windows not listening to the settings that I have it on, or random resetting of my setting. It is up to date, and all of my drivers are up to date as well.
First off, and I've posted about this earlier (thought it was resolved) but my background continues to randomly reset to a purple screen for no apparent reason. I thought it was because my brother and I had our accounts synced due to us sharing an Office account, but the problem persists after un-syncing.
Second, the PC will not go into sleep mode. I can have it set up to go to sleep after 5 minutes, but the screen will turn off, and the PC will not, staying on indefinitely until I go into the power options and manually telling it to.
Third, It will randomly reset my RGB through Aura sync. I don't think that the actual software is the problem, because it started doing this about the same time that it started to refuse to go to sleep.
Do I need to do a fresh install of Windows? If so, is it going to keep my product key for W10, or am I going to have to buy another one? Because that is too much money that I do not plan on spending again.
Please help, and thanks in advance.
First off, and I've posted about this earlier (thought it was resolved) but my background continues to randomly reset to a purple screen for no apparent reason. I thought it was because my brother and I had our accounts synced due to us sharing an Office account, but the problem persists after un-syncing.
Second, the PC will not go into sleep mode. I can have it set up to go to sleep after 5 minutes, but the screen will turn off, and the PC will not, staying on indefinitely until I go into the power options and manually telling it to.
Third, It will randomly reset my RGB through Aura sync. I don't think that the actual software is the problem, because it started doing this about the same time that it started to refuse to go to sleep.
Do I need to do a fresh install of Windows? If so, is it going to keep my product key for W10, or am I going to have to buy another one? Because that is too much money that I do not plan on spending again.
Please help, and thanks in advance.