Question Random loss of internet connection ?

jorge12745

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Sep 12, 2014
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Hello,

I have a problem with my internet connection. I've configured an internal router to extend my ISP's network as showned on the image (https://1drv.ms/u/s!AsMW-Zst0nGtgZl0bT_-CR7y2wvzGw?e=vbZk6v).

My pc (happens with all my devices at some point) works just fine, until I restart it; after restart the computer is not able to connect to the internet; however the other devices work just fine (wireless phones/other PCs/PS).

When I've tried to troubleshoot this problem, I've noticed that I can ping to the local router (192.168.1.1) but can not ping the ISP router's (192.168.0.1). Can you help me trouble shoot this problem? I have no access to the ISP's router.

How can I troubleshoot this problem? I must mention that to resolve this problem I have to restart the secondary router (192.168.1.1) and all starts working just fine; all the devices are almost new (1 year or less)
 

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