Hello, how are you everyone? First of all, I'm sorry if my English is a bit bad, well, I'll tell you what's happening with the hope that you can help me and/or guide me with this.
About 2 weeks ago I built my full AMD PC, since I could finally afford the expenses for the complete change CPU, GPU, MOBO and RAM, I had been coming for a long time with a 4th generation i7 the 4790k, 32GB Ram DDR3 and a GTX 970 (about 5-6 years), but when making the change I have encountered some rather unpleasant inconveniences since the day I built it, and this happens when playing some titles, it should be noted that the system behaves in a stable way while I do basic tasks, that is, when I use it to navigate in windows, youtube, discord, among other things, the pc also has no problems starting with or without XMP activated, the problem comes when playing, the first problem I had was playing METRO EXODUS which caused my pc to restart randomly without showing BSOD, it just turned off and on, which after investigating and trying some things I deduced that it could be a CPU or RAM problem, leaning more towards the latter, which it led me to think first in the XMP profile which was active, I deactivated it and put absolutely all the default parameters and even so it kept restarting after playing for a while, then I configured some XMP, SOC and PBO parameters in general manually, reaching a " stability" (I carried out many tests in different sections before arriving at this) that lasted me approximately 5 days until I tried MONSTER HUNTER WORLD which began to have symptoms similar to those I had with METRO EXODUS except that now there were BSODs and it crashed In less time.
I will describe the problems presented with the games so far:
METRO EXODUS (Fixed(?)):
It would help me a lot if you can get some clue or information from the cause here, since I have little knowledge of this.
My System:
My video card is connected to 2x PCI-E 8pin cables from the PSU.
RAM PROFILE:
Temps ºC :
Drivers versions used:
Drivers:
VDDP: 1.15v
VDDG CDD: 1.05v
VDDG IOD: 1.05v
DRAM: 3200MHz
DRAM: 1.48v or 1.38v (testing - it works both ways)
Infinity: 1600MHz
tCL: 16
tRDCDWR: 18
tRCDRD: 18
tRP: 18
tRAS: 36
tRC: 56 or auto (75)
(playing with SOC voltages, frequencies and latencies I have seen that the game time lasts more or less depending on these values)
On Windows:
In the background it runs:
Clarify that some of these steps are "solutions" that I found throughout these days to my "possible" problems.
At this point I don't know what to do anymore, I thought I already had it solved, but no. My head hurts just thinking about looking for solutions and that they don't work for me, I'm already pretty frustrated with this.
RMA is not possible on CPU and RAM.
Sorry if it's a lot of text but I need help.
Thank you very much in advance, I will be reading them.
About 2 weeks ago I built my full AMD PC, since I could finally afford the expenses for the complete change CPU, GPU, MOBO and RAM, I had been coming for a long time with a 4th generation i7 the 4790k, 32GB Ram DDR3 and a GTX 970 (about 5-6 years), but when making the change I have encountered some rather unpleasant inconveniences since the day I built it, and this happens when playing some titles, it should be noted that the system behaves in a stable way while I do basic tasks, that is, when I use it to navigate in windows, youtube, discord, among other things, the pc also has no problems starting with or without XMP activated, the problem comes when playing, the first problem I had was playing METRO EXODUS which caused my pc to restart randomly without showing BSOD, it just turned off and on, which after investigating and trying some things I deduced that it could be a CPU or RAM problem, leaning more towards the latter, which it led me to think first in the XMP profile which was active, I deactivated it and put absolutely all the default parameters and even so it kept restarting after playing for a while, then I configured some XMP, SOC and PBO parameters in general manually, reaching a " stability" (I carried out many tests in different sections before arriving at this) that lasted me approximately 5 days until I tried MONSTER HUNTER WORLD which began to have symptoms similar to those I had with METRO EXODUS except that now there were BSODs and it crashed In less time.
I will describe the problems presented with the games so far:
METRO EXODUS (Fixed(?)):
- Random reboot without BSOD
- In the event viewer errors of "Event ID 41"
- Game time approx for problems between 15 - 90 min
- Only frozen image, I listened to everything in the background of the game and discord. I had to restart from the button (only happened once, search for solution and maybe disabling all background hardware acceleration helped (still checking))
- BSOD error for "WHEA", event viewer "Event ID: 46"
- Freezing without BSOD, only it is solved by rebooting
- Game time approx for problems between 5 - 60 min
- MINIDUMPS: https://www.mediafire.com/folder/vrvmkvyjc0q18/Minidumps
- AMD MANUAL: https://www.mediafire.com/folder/xk1fwou4ixdaz/AMD+Manual
It would help me a lot if you can get some clue or information from the cause here, since I have little knowledge of this.
My System:
- CPU: AMD Ryzen 5 5600x with Hyper T4 (Cooler)
- MOBO: ASRock B550m Steel Legend (v2.20)
- GPU: XFX Speedster SWFT309 Radeon RX 6700 (non XT)
- RAM: Corsair Vengeance RGB Pro 16GB (2x8) DDR4 3200MHz Cl16
- PSU: Cooler Master v1000 (80+ Gold)
- SSD: Crucial MX500
- O.S: Windows 11 PRO 22H2
My video card is connected to 2x PCI-E 8pin cables from the PSU.
RAM PROFILE:
Temps ºC :
- CPU: 40º - 50º idle / 55º - 65º in game
- GPU: 30º - 35º idle / 60º - 75º in game
- RAM: 30º - 35º idle / 40º - 45º in game
- Clear CMOS
- Clean each MOBO slot
- Different BIOS versions from 2021 onwards
- Use BIOS v2.20 due to possible problems with agesa in later versions
- Install drivers downloaded from both AMD and the motherboard manufacturer (ASRock)
- Install windows 10 and windows 11 clean with all its updates
- Use DDU (in case it was the video card)
- Use the "Balanced" and "High Performance" power plan
- Use a "Balanced" power plan with CPU at 5% min and 95% max
- Use BIOS settings completely by default
- Disable SVM and Core Isolation* (testing)
- Use the PBO section in enabled, disabled and auto
- Different configurations for XMP profile, auto and manual (different frequencies, timmings, voltage settings and infinity fabric)
- Configure SoC voltages manually (Auto - 1v -1.1v - 1.15)
- Disable fast boot in windows and BIOS
- Disable MPO
- Use CMD with "sfc /scannow" and "dism.exe /online /image-cleanup /restorehealth"
- Check the status of the SDD (O.S) and HDD (Game Library)
- Check PSU and GPU
- Memory tests such as memtest86, occt (between 1 and 3 hours), tm5 (12 cycles with the Extreme1@anta777 configuration) and everything went well without errors.
Drivers versions used:
- Chipstet: 3.10.22.706 (Asrock) - 4.11.15.342 (AMD)
- GPU: Adrenalin 22.10.1 to Adrenalin 22.11.2
Drivers:
- Chipstet: 4.11.15.342 (AMD)
- GPU: Adrenalin 22.11.2 (AMD)
- CSM Disabled
- Enable Secure Boot in Standard profile
- Check if AMD fTPM is active
- AMD OC > PBO > Advanced - Motherboard
- PCI > 4G Decoding: Enable - ReSize BAR: Enable
- XMP Profile 1 (manual adjustment):
VDDP: 1.15v
VDDG CDD: 1.05v
VDDG IOD: 1.05v
DRAM: 3200MHz
DRAM: 1.48v or 1.38v (testing - it works both ways)
Infinity: 1600MHz
tCL: 16
tRDCDWR: 18
tRCDRD: 18
tRP: 18
tRAS: 36
tRC: 56 or auto (75)
(playing with SOC voltages, frequencies and latencies I have seen that the game time lasts more or less depending on these values)
On Windows:
- Clean installation of Windows 10 or 11
- Use "CMD - sfc /scannow" and verify file integrity (dism.exe /online /image-cleanup /restorehealth)
- Install the latest GPU and Chipset drivers
- Check for Windows updates
- Go to Devices Manager > System Devices > AMD GPIO Controller > Properties > Power Management > Uncheck all (possible conflict with GPU)
- Disable MPO (possible conflict with GPU)
- Check "Core Isolation"
- Enable "High Performance" power plan
- Disable Telemetry
- Remove Windows 11 context menu
- Component services > Computers > My Computer Properties > Disable DCOM (enabled) (Possible conflict with GPU?)
In the background it runs:
- Vanguard (Riot)
- MSI Afterburner (for GPU fans with "disable ULPS" marked)
- Lightshot
- ModernFlyouts
- Wallpaper Engine
- Windows Defender
- VibranceGUI
- RAMs are located in slots A2 and B2.
- At this point I think it could be the RAM or the IMC of my CPU, I don't rule out problems with the MOBO either.
Clarify that some of these steps are "solutions" that I found throughout these days to my "possible" problems.
At this point I don't know what to do anymore, I thought I already had it solved, but no. My head hurts just thinking about looking for solutions and that they don't work for me, I'm already pretty frustrated with this.
RMA is not possible on CPU and RAM.
Sorry if it's a lot of text but I need help.
Thank you very much in advance, I will be reading them.
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