Question Random restarts and freezes

Avik Basu

Honorable
May 31, 2014
52
1
10,535
0
My PC has been randomly restarting or freezing during stressful activities such as playing games. It has been happening for more than a year. It usually stops for a few months after a good cleaning of the insides. But lately, it has been happening more often.

Today it got even worse. I was wondering if the RAMs weren't working properly so I ran the Windows Memory Diagnostic Tool. The first time I ran it in standard mode for 2 passes and I didn't get any errors. The second time I ran it in extended mode, I think it is called, and it took forever to finish the first pass. It was stuck at 21% for at least 3 hours and then at 88% for another 2 hours moving ahead to 90% and 92% gradually within that period.

In the second pass, it got stuck again at 21%. Unfortunately, I couldn't finish the whole test because of a power cut. But later when I turned on my PC, it dragged on for at least a couple of minutes more than normal boot up time. And even after logging in it didn't want to start up properly. It was very laggy and what used to take a few seconds wouldn't even finish in minutes.

There were icons missing from the taskbar, pressing on the start button wouldn't open the start menu, hovering over taskbar icons or start button wouldn't highlight them, etc. I had to press the power button on my tower to shut it down and even that took a long time. This happened two or three times after that.

I have two separate memory sticks. I tried running on a single stick and swapping them with each other but that didn't help. Then I started it up with both sticks in and let it run its way. Took 5-10 minutes for it to load properly and everything to feel as smooth as a normal PC should feel.

I did some basic work on it and it seemed to work for the most part except when I tried to download or upload files it would freeze on the save location box for quite a few minutes and would take almost everything else with it. Couldn't use the start menu or any other program. But I could switch windows.

After that, I played a lightweight game to test it out and it ran smoothly for maybe an hour and then it gave some major lags. It froze for a few long seconds and came back again and immediately and froze again in the same manner. This happened three or four times before the game got back to normal.

So I looked up online and came across OCCTP. I ran it and the GPU test finished without any problems but the CPU test and the Power test ended at 2min54s and 1min28s later on its own, respectively, due to overheating. I saved the test results but don't really understand what it's saying. Can someone please translate it for me?



 
Last edited:

Aeacus

Glorious
Herald
Yes, that's much better.

Oh, full system specs, including PSU make and model (or part number) is?

What i'm reading are 2x separate issues, both hardware related:
  1. "randomly restarting or freezing during stressful activities such as playing games "
  2. "it ran smoothly for maybe an hour and then it gave some major lags. It froze for a few long seconds and came back again and immediately and froze again in the same manner. This happened three or four times before the game got back to normal. "
1)
Random reboots or shutdowns are mostly caused by 2 issues:
  • CPU/GPU overheats and to prevent any damage, system shuts down.
  • PSU fails to deliver enough power to the GPU or fails to keep smooth enough voltage for PC's operation.
Since you provided OCCT results, i can look the under load temps and it doesn't look good.

1st image shows GPU temps and your GPU is 1-2 degrees short of hitting 80C. Since GPU stays under 80C, there's no mayor issue with that but i'd like to see lower temps out of GPU.

2nd image shows CPU temps and here, i'd start worrying since i see your CPU temps climbing as test goes onward. According to the results, CPU ends up around 90C. That's a problem since at 90C, you'd see CPU thermal throttle while 100C is max CPU can take. With CPUs, it's best when their max temp is also below 80C.

3rd image shows PSU and here, i don't think the temps shown are actual PSU temps since temps fluctuate between 77C and 90C. PSUs can't stand so much heat when they are operating, more like 60C at max.

So, check your airflow setup in the case. Also, where your PC sits and does it have enough access to fresh air? Oh, cleaning the PC from dust helps to cool the components better, hence why it has such a good benefit to your PC's operation.

Once you have under load temps within reason and you still have reboots during gaming, then it's a good time to look towards PSU.

2)
Since you ran the Windows Memory Diagnostic Tool and it gave you lots of errors, you're looking towards dying RAM. Poorly performing RAM also slows the entire system down, including gaming.

For example: when you play a game, CPU writes game data into RAM for fastest access time. Once the RAM gets full, CPU needs to delete the oldest data from the RAM to free up more space for newest data. If the RAM has poor performance, the read/erase/write cycle will become longer, up to the point where you see stutter or even long freezes in the game.

Here, only fix is to replace the RAM.
 

Avik Basu

Honorable
May 31, 2014
52
1
10,535
0
My specs are:

Intel Core i5 4430 3.0 GHz
Gigabyte P85 D3 motherboard
Corsair Vengeance DDR3 1600MHz 2x4GB RAM
Asus GTX760 DC2 2GB DDR5 GPU
Antec VP650 650W PSU
WD Black 1TB HDD

Update on my situation:

Yesterday my PC seems to have been starting to work normally. I played Shadow of War for about 3 hours at mostly ultra settings and everything went smoothly. Even the boot-up and start-up were not as bad the day before. And downloading files didn't freeze anything.

However, things got weird later at night. Again I had played a game and everything ran smoothly as before. Then I watched some YouTube and it went perfectly fine. But then I tried to run a video file on VLC player and at first, it wouldn't start. Then it froze the window. I couldn't minimize it using the minimize button but I could from the taskbar.

Then I tried doing other things to see if anything would change. Opened the start menu and it froze upon opening. Tried to open the task manager and it wouldn't open. Then the taskbar icons stopped highlighting when I hovered over them. Everything had frozen except for the mouse cursor

I let it sit as it is for a few minutes and it got back to seemingly normal. The start menu closed, the icons started highlighting and the window containing the video file closed because I had tried to close it when it was frozen and I guess the command was accepted when everything unfroze.

But then I tried to open the window again and the UI turned weird -



After closing the window (which froze again) I right-clicked on the desktop and the context menu turned out weird too -



Keep in mind this was in idle/low-stress conditions.

Then again today I played Shadow of Mordor for about 2 hours and it went well except being a bit laggy at times which didn't happen yesterday. But nothing game-breaking.

But then I restarted my PC because I wanted to get some info from the bios and when it was starting again it took a long time in the boot-up loading screen. The one with the Windows icon and the spinning dots. It took so long that I had to force shut down the PC. Then when it started again, again it took a long time in the boot-up loading screen but not as long. But then it took a long in the login screen. And when it did let me in everything froze on the desktop. Even the taskbar icons hadn't loaded.

Again it took so long that I had to force shut down. This happened a few times for 20 minutes. It got stuck on one screen or another but never got past loading the desktop. Finally, once it got to the desktop again, I let it sit as it was and it took over 10 minutes to load everything. I don't have a lot of start-up programs active. Only the essentials.

Also, I had read that 3 voltage readings are very important in knowing if something's wrong with the PSU and they can be found in the bios. I think I found them under DRAM. The readings are -

+3.3V - 3.324
+5V - 5.070
+12V - 12.024

Not sure if they helpful but there they are.
 

Avik Basu

Honorable
May 31, 2014
52
1
10,535
0
This is the hardware monitor report from when I played Shadow of War today. Keep in mind that the room I was in gets quite hot so the temp. readings are affected by that too.

CPUID HWMonitor Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

HWMonitor version 1.4.0.0

Monitoring
-------------------------------------------------------------------------

Mainboard Model P85-D3 (0x00000161 - 0x00549E60)

LPCIO
-------------------------------------------------------------------------

LPCIO Vendor ITE
LPCIO Model IT8728
LPCIO Vendor ID 0x90
LPCIO Chip ID 0x8728
LPCIO Revision ID 0x1
Config Mode I/O address 0x2E
Config Mode LDN 0x4
Config Mode registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 00 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00
10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
20 87 28 01 00 00 40 0F 10 00 80 00 40 80 00 00 00
30 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 0A 30 02 30 00 00 00 00 00 00 00 00 00 00 00 00
70 09 02 00 00 04 04 00 00 00 00 00 00 00 00 00 00
Register space LPC, base address = 0x0A30


Hardware Monitors
-------------------------------------------------------------------------

Hardware monitor ITE IT8728
Voltage 0 1.03 Volts [0x56] (CPU VCORE)
Voltage 1 2.00 Volts [0xA7] (VIN1)
Voltage 2 1.96 Volts [0xA3] (VIN2)
Voltage 3 2.03 Volts [0xA9] (VIN3)
Voltage 5 1.74 Volts [0x91] (VIN5)
Voltage 6 1.50 Volts [0x7D] (VIN6)
Voltage 7 1.69 Volts [0x8D] (VIN7)
Temperature 0 46 degC (114 degF) [0x2E] (TMPIN0)
Temperature 1 25 degC (77 degF) [0x19] (TMPIN1)
Temperature 2 69 degC (156 degF) [0x45] (TMPIN2)
Fan 0 3154 RPM [0xD6] (CPU)
Fan PWM 0 0 pc [0x0] (FANPWM0)
Fan PWM 1 0 pc [0x0] (FANPWM1)
Fan PWM 2 0 pc [0x0] (FANPWM2)
Register space LPC, base address = 0x0A30

00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 19 10 00 00 FF FF 00 00 00 80 60 00 30 D6 FF FF
10 FF FF FF 77 C7 82 80 80 00 FF FF FF FF FF FF FF
20 56 A7 A3 A9 00 91 7D 8D 7E 2E 19 45 B9 00 C3 C3
30 FF 00 FF 00 FF 00 FF 00 FF 00 FF 00 FF 00 FF 00
40 7F 7F 7F 7F 7F 7F 5F 40 AD 6A D4 00 FF FF FF FF
50 FF D8 7F 7F 7F 40 00 00 90 5C 3E 12 65 00 00 00
60 00 14 41 46 1C 03 00 FF 00 14 32 46 1C 03 00 FF
70 00 14 32 46 1C 03 00 FF FF FF FF FF FF FF FF FF
80 FF FF FF FF FF FF FF FF 02 30 01 02 01 82 E0 6E
90 FF 00 00 00 FF 00 00 00 40 97 00 00 40 DC C1 60
A0 E9 3E 3E 3E 3E 3E 3E FF FF FF FF FF FF FF FF FF
B0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
C0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
D0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
E0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
F0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Hardware monitor D3D

Hardware monitor Intel I/O
Temperature 0 70 degC (158 degF) [0x46] (GPU)
Clock Speed 0 598.57 MHz [0x256] (Graphics)
Clock Speed 1 n.a. (Memory)
Clock Speed 2 n.a. (Processor)

Hardware monitor D3D

Hardware monitor NVIDIA NVAPI
Voltage 0 0.98 Volts [0x3CF] (GPU)
Power 0 57.43 pc (GPU)
Temperature 0 77 degC (170 degF) [0x4D] (GPU)
Fan 0 2970 RPM [0xB9A] (GPU #0)
Fan PWM 0 87 pc [0x57] (FANPWMIN0)
Clock Speed 0 1123.55 MHz [0x463] (Graphics)
Clock Speed 1 3004.68 MHz [0xBBC] (Memory)
Clock Speed 2 n.a. (Processor)


Processors
-------------------------------------------------------------------------

Number of sockets 1
Number of threads 4

APICs
-------------------------------------------------------------------------

Socket 0
-- Core 0 (ID 0)
-- Thread 0 0
-- Core 1 (ID 2)
-- Thread 1 2
-- Core 2 (ID 4)
-- Thread 2 4
-- Core 3 (ID 6)
-- Thread 3 6

Timers
-------------------------------------------------------------------------

ACPI timer 3.580 MHz
Perf timer 10.000 MHz
Sys timer 1.000 KHz


Processors Information
-------------------------------------------------------------------------

Socket 1 ID = 0
Number of cores 4 (max 4)
Number of threads 4 (max 4)
Name Intel Core i5 4430
Codename Haswell
Specification Intel(R) Core(TM) i5-4430 CPU @ 3.00GHz
Package (platform ID) Socket 1150 LGA (0x1)
CPUID 6.C.3
Extended CPUID 6.3C
Core Stepping C0
Technology 22 nm
TDP Limit 84.0 Watts
Tjmax 100.0 °C
Core Speed 2992.9 MHz
Multiplier x Bus Speed 30.0 x 99.8 MHz
Base frequency (cores) 99.8 MHz
Base frequency (ext.) 99.8 MHz
Stock frequency 3000 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x, AES, AVX, AVX2, FMA3
Microcode Revision 0x25
L1 Data cache 4 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 4 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 4 x 256 KBytes, 8-way set associative, 64-byte line size
L3 cache 6 MBytes, 12-way set associative, 64-byte line size
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 32 KB, 2 thread(s)
Cache descriptor Level 2, U, 256 KB, 2 thread(s)
Cache descriptor Level 3, U, 6 MB, 16 thread(s)
FID/VID Control yes


IBRS supported, disabled
IBPB supported
STIBP supported, disabled
RDCL_NO no
IBRS_ALL not supported
Turbo Mode supported, enabled
Max non-turbo ratio 30x
Max turbo ratio 32x
Max efficiency ratio 8x
O/C bins none
Ratio 1 core 32x
Ratio 2 cores 32x
Ratio 3 cores 31x
Ratio 4 cores 30x
IA Voltage Mode PCU adaptive
IA Voltage Offset 0 mV
GT Voltage Mode PCU adaptive
GT Voltage Offset 0 mV
LLC/Ring Voltage Mode PCU adaptive
LLC/Ring Voltage Offset 0 mV
Agent Voltage Mode PCU adaptive
Agent Voltage Offset 0 mV
TDP Level 84.0 W @ 30x

Temperature 0 78 degC (172 degF) (Package)
Temperature 1 77 degC (170 degF) (Core #0)
Temperature 2 76 degC (168 degF) (Core #1)
Temperature 3 77 degC (170 degF) (Core #2)
Temperature 4 73 degC (163 degF) (Core #3)
Voltage 0 +0.00 Volts (IA Offset)
Voltage 1 +0.00 Volts (GT Offset)
Voltage 2 +0.00 Volts (LLC/Ring Offset)
Voltage 3 +0.00 Volts (System Agent Offset)
Voltage 4 1.02 Volts (VID #0)
Voltage 5 1.02 Volts (VID #1)
Voltage 6 1.02 Volts (VID #2)
Voltage 7 1.02 Volts (VID #3)
Power 00 42.21 W (Package)
Power 01 30.83 W (IA Cores)
Power 02 0.01 W (GT)
Power 03 8.32 W (Uncore)
Power 04 3.05 W (DRAM)
Clock Speed 0 2992.86 MHz (Core #0)
Clock Speed 1 2992.86 MHz (Core #1)
Clock Speed 2 2992.86 MHz (Core #2)
Clock Speed 3 2992.86 MHz (Core #3)
Core 0 max ratio 32.0 (effective 32.0)
Core 1 max ratio 32.0 (effective 32.0)
Core 2 max ratio 32.0 (effective 32.0)
Core 3 max ratio 32.0 (effective 32.0)


Thread dumps
-------------------------------------------------------------------------

CPU Thread 0
APIC ID 0
Topology Processor ID 0, Core ID 0, Thread ID 0

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306C3 0x00100800 0x7FFAFBBF 0xBFEBFBFF
0x00000002 0x76036301 0x00F0B6FF 0x00000000 0x00C10000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00001FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00042120
0x00000006 0x00000077 0x00000002 0x00000001 0x00000000
0x00000007 0x00000000 0x000027AB 0x00000000 0x9C000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300803 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000001 0x00000100 0x00000000
0x0000000B 0x00000004 0x00000004 0x00000201 0x00000000
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x0000000D 0x00000001 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000100 0x00000240 0x00000000 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000021 0x2C100800
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x35692029 0x3334342D 0x50432030 0x20402055
0x80000004 0x30302E33 0x007A4847 0x00000000 0x00000000
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003027 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00D00
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x00000048 0x00000000 0x00000000
MSR 0x000001A0 0x00000000 0x00850089
MSR 0x000000CE 0x00080838 0xF3011E00
MSR 0x00000017 0x00040000 0x00000000
MSR 0x00000035 0x00000000 0x00040004
MSR 0x000000C1 0x00000000 0x00000000
MSR 0x000000C2 0x00000000 0x00000000
MSR 0x000000C3 0x00000000 0x00000000
MSR 0x000000C4 0x00000000 0x00000000
MSR 0x00000186 0x00000000 0x00000000
MSR 0x00000187 0x00000000 0x00000000
MSR 0x000001AD 0x00000000 0x1E1F2020
MSR 0x00000194 0x00000000 0x00010000
MSR 0x0000019A 0x00000000 0x00000000
MSR 0x000001A4 0x00000000 0x00000000
MSR 0x000001B1 0x00000000 0x882B0000
MSR 0x000001FC 0x00000000 0x0000005F
MSR 0x00000606 0x00000000 0x000A0E03
MSR 0x00000601 0x00000000 0x00001F40
MSR 0x00000610 0x0000FFD0 0x0000EA82
MSR 0x00000611 0x00000000 0x1B7F821A
MSR 0x00000639 0x00000000 0x104661A7
MSR 0x00000641 0x00000000 0x00019121
MSR 0x00000619 0x00000000 0x027B1D79
MSR 0x00000614 0x00000000 0x000002A0
MSR 0x00000648 0x00000000 0x0000001E
MSR 0x00000649 0x00000000 0x00000000
MSR 0x0000064A 0x00000000 0x00000000
MSR 0x0000064B 0x00000000 0x80000000
MSR 0x0000019C 0x00000000 0x882B0000
MSR 0x000001A2 0x00000000 0x00641400
MSR 0x00000198 0x00002345 0x00002000
MSR 0x00000199 0x00000000 0x00002000

CPU Thread 1
APIC ID 2
Topology Processor ID 0, Core ID 2, Thread ID 0

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306C3 0x02100800 0x7FFAFBBF 0xBFEBFBFF
0x00000002 0x76036301 0x00F0B6FF 0x00000000 0x00C10000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00001FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00042120
0x00000006 0x00000077 0x00000002 0x00000001 0x00000000
0x00000007 0x00000000 0x000027AB 0x00000000 0x9C000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300803 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000001 0x00000100 0x00000002
0x0000000B 0x00000004 0x00000004 0x00000201 0x00000002
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x0000000D 0x00000001 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000100 0x00000240 0x00000000 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000021 0x2C100800
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x35692029 0x3334342D 0x50432030 0x20402055
0x80000004 0x30302E33 0x007A4847 0x00000000 0x00000000
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003027 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00C00
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x00000048 0x00000000 0x00000000
MSR 0x000001A0 0x00000000 0x00850089
MSR 0x000000CE 0x00080838 0xF3011E00
MSR 0x00000017 0x00040000 0x00000000
MSR 0x00000035 0x00000000 0x00040004
MSR 0x000000C1 0x00000000 0x00000000
MSR 0x000000C2 0x00000000 0x00000000
MSR 0x000000C3 0x00000000 0x00000000
MSR 0x000000C4 0x00000000 0x00000000
MSR 0x00000186 0x00000000 0x00000000
MSR 0x00000187 0x00000000 0x00000000
MSR 0x000001AD 0x00000000 0x1E1F2020
MSR 0x00000194 0x00000000 0x00010000
MSR 0x0000019A 0x00000000 0x00000000
MSR 0x000001A4 0x00000000 0x00000000
MSR 0x000001B1 0x00000000 0x882C0000
MSR 0x000001FC 0x00000000 0x0000005F
MSR 0x00000606 0x00000000 0x000A0E03
MSR 0x00000601 0x00000000 0x00001F40
MSR 0x00000610 0x0000FFD0 0x0000EA82
MSR 0x00000611 0x00000000 0x1B7FA498
MSR 0x00000639 0x00000000 0x10467833
MSR 0x00000641 0x00000000 0x00019121
MSR 0x00000619 0x00000000 0x027B1FAD
MSR 0x00000614 0x00000000 0x000002A0
MSR 0x00000648 0x00000000 0x0000001E
MSR 0x00000649 0x00000000 0x00000000
MSR 0x0000064A 0x00000000 0x00000000
MSR 0x0000064B 0x00000000 0x80000000
MSR 0x0000019C 0x00000000 0x882C0000
MSR 0x000001A2 0x00000000 0x00641400
MSR 0x00000198 0x00002208 0x00001F00
MSR 0x00000199 0x00000000 0x00002000

CPU Thread 2
APIC ID 4
Topology Processor ID 0, Core ID 4, Thread ID 0

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306C3 0x04100800 0x7FFAFBBF 0xBFEBFBFF
0x00000002 0x76036301 0x00F0B6FF 0x00000000 0x00C10000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00001FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00042120
0x00000006 0x00000077 0x00000002 0x00000001 0x00000000
0x00000007 0x00000000 0x000027AB 0x00000000 0x9C000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300803 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000001 0x00000100 0x00000004
0x0000000B 0x00000004 0x00000004 0x00000201 0x00000004
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x0000000D 0x00000001 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000100 0x00000240 0x00000000 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000021 0x2C100800
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x35692029 0x3334342D 0x50432030 0x20402055
0x80000004 0x30302E33 0x007A4847 0x00000000 0x00000000
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003027 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00C00
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x00000048 0x00000000 0x00000000
MSR 0x000001A0 0x00000000 0x00850089
MSR 0x000000CE 0x00080838 0xF3011E00
MSR 0x00000017 0x00040000 0x00000000
MSR 0x00000035 0x00000000 0x00040004
MSR 0x000000C1 0x00000000 0x00000000
MSR 0x000000C2 0x00000000 0x00000000
MSR 0x000000C3 0x00000000 0x00000000
MSR 0x000000C4 0x00000000 0x00000000
MSR 0x00000186 0x00000000 0x00000000
MSR 0x00000187 0x00000000 0x00000000
MSR 0x000001AD 0x00000000 0x1E1F2020
MSR 0x00000194 0x00000000 0x00010000
MSR 0x0000019A 0x00000000 0x00000000
MSR 0x000001A4 0x00000000 0x00000000
MSR 0x000001B1 0x00000000 0x882B0000
MSR 0x000001FC 0x00000000 0x0000005F
MSR 0x00000606 0x00000000 0x000A0E03
MSR 0x00000601 0x00000000 0x00001F40
MSR 0x00000610 0x0000FFD0 0x0000EA82
MSR 0x00000611 0x00000000 0x1B7FC787
MSR 0x00000639 0x00000000 0x10468F3A
MSR 0x00000641 0x00000000 0x00019121
MSR 0x00000619 0x00000000 0x027B21ED
MSR 0x00000614 0x00000000 0x000002A0
MSR 0x00000648 0x00000000 0x0000001E
MSR 0x00000649 0x00000000 0x00000000
MSR 0x0000064A 0x00000000 0x00000000
MSR 0x0000064B 0x00000000 0x80000000
MSR 0x0000019C 0x00000000 0x882B0000
MSR 0x000001A2 0x00000000 0x00641400
MSR 0x00000198 0x00002216 0x00001F00
MSR 0x00000199 0x00000000 0x00002000

CPU Thread 3
APIC ID 6
Topology Processor ID 0, Core ID 6, Thread ID 0

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306C3 0x06100800 0x7FFAFBBF 0xBFEBFBFF
0x00000002 0x76036301 0x00F0B6FF 0x00000000 0x00C10000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00001FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00042120
0x00000006 0x00000077 0x00000002 0x00000001 0x00000000
0x00000007 0x00000000 0x000027AB 0x00000000 0x9C000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300803 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000001 0x00000100 0x00000006
0x0000000B 0x00000004 0x00000004 0x00000201 0x00000006
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x0000000D 0x00000001 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000100 0x00000240 0x00000000 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000021 0x2C100800
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x35692029 0x3334342D 0x50432030 0x20402055
0x80000004 0x30302E33 0x007A4847 0x00000000 0x00000000
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003027 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00C00
MSR 0x0000003A 0x00000000 0x00000005
MSR 0x00000048 0x00000000 0x00000000
MSR 0x000001A0 0x00000000 0x00850089
MSR 0x000000CE 0x00080838 0xF3011E00
MSR 0x00000017 0x00040000 0x00000000
MSR 0x00000035 0x00000000 0x00040004
MSR 0x000000C1 0x00000000 0x00000000
MSR 0x000000C2 0x00000000 0x00000000
MSR 0x000000C3 0x00000000 0x00000000
MSR 0x000000C4 0x00000000 0x00000000
MSR 0x00000186 0x00000000 0x00000000
MSR 0x00000187 0x00000000 0x00000000
MSR 0x000001AD 0x00000000 0x1E1F2020
MSR 0x00000194 0x00000000 0x00010000
MSR 0x0000019A 0x00000000 0x00000000
MSR 0x000001A4 0x00000000 0x00000000
MSR 0x000001B1 0x00000000 0x882D0000
MSR 0x000001FC 0x00000000 0x0000005F
MSR 0x00000606 0x00000000 0x000A0E03
MSR 0x00000601 0x00000000 0x00001F40
MSR 0x00000610 0x0000FFD0 0x0000EA82
MSR 0x00000611 0x00000000 0x1B7FEACF
MSR 0x00000639 0x00000000 0x1046A685
MSR 0x00000641 0x00000000 0x00019121
MSR 0x00000619 0x00000000 0x027B244B
MSR 0x00000614 0x00000000 0x000002A0
MSR 0x00000648 0x00000000 0x0000001E
MSR 0x00000649 0x00000000 0x00000000
MSR 0x0000064A 0x00000000 0x00000000
MSR 0x0000064B 0x00000000 0x80000000
MSR 0x0000019C 0x00000000 0x882F0000
MSR 0x000001A2 0x00000000 0x00641400
MSR 0x00000198 0x00002101 0x00001E00
MSR 0x00000199 0x00000000 0x00002000



Storage
-------------------------------------------------------------------------

Drive 0
Name WDC WD1003FZEX-00MK2A0
Revision 01.01A01
Serial WD-WCC3F6XSCN2S
Capacity 931.5 GB
Type Fixed
Bus Type SATA (11)
Rotation speed 7200 RPM
Features SMART
Volume c:\, 464.8 GBytes (6.5 percent available)
Volume d:\, 465.8 GBytes (55.2 percent available)

USB Devices
-------------------------------------------------------------------------

USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x413C, product=0x2113
USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x04D9, product=0xA0AC
USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x046D, product=0x0A4D
USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x05A7, product=0x1020
USB Device Generic Bluetooth Radio, class=0xE0, subclass=0x01, vendor=0x0A12, product=0x0001
USB Device Generic USB Hub, class=0x09, subclass=0x00, vendor=0x8087, product=0x8008
USB Device Generic USB Hub, class=0x09, subclass=0x00, vendor=0x8087, product=0x8000

Graphic APIs
-------------------------------------------------------------------------

API D3D
API NVIDIA I/O
API NVIDIA NVAPI
API Intel I/O

Display Adapters
-------------------------------------------------------------------------

Display adapter 0
ID 0x4400000
Name Intel(R) HD Graphics 4600
Board Manufacturer GIGABYTE Technology
Technology 22 nm
PCI device bus 0 (0x0), device 2 (0x2), function 0 (0x0)
Vendor ID 0x8086 (0x1458)
Model ID 0x0412 (0xD000)
Revision ID 0x6
Performance Level 0
Core clock 600.0 MHz

Display adapter 1
ID 0x1070104
Name NVIDIA GeForce GTX 760
Board Manufacturer ASUSTeK Computer Inc.
Revision A2
Codename GK104
Core family 0xE4 (GK104)
Technology 28 nm
Memory size 2 GB
Memory type GDDR5
Memory vendor Hynix
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x10DE (0x1043)
Model ID 0x1187 (0x847A)
Revision ID 0xA1
Performance Level 0
Core clock 1006.0 MHz
Memory clock 3004.7 MHz


Monitor 0
Model DELL IN2020M (Dell Computer)
ID DELF029
Serial C7CPY0922NCS
Manufacturing Date Week 36, Year 2010
Size 19.9 inches
Max Resolution 1600 x 900 @ 59 Hz
Horizontal Freq. Range 30-83 kHz
Vertical Freq. Range 50-76 Hz
Max Pixel Clock 170 MHz
Gamma Factor 2.2


ACPI
-------------------------------------------------------------------------

ACPI Tree
 

Aeacus

Glorious
Herald
After looking through the CPUID HWMonitor Report, i have a question:
I see that you have 1TB HDD in there which has been split into 2 partitions, C: and D:. Also, according to the report above, you have only 6.5% free on your C: drive (about 30GB). Is that true?
If it is, delete some data off from your C: drive or move it to D: drive until you have bare minimum of 10% free (~50GB), while 20% of free space (~100GB) is preferred.
Filling up the C: drive will cause all sorts of different issues with OS and that alone could be the reason why your PC acts up.

Though, programs acting weird (e.g VLC player, context menu) points towards software issue, rather than hardware issue. E.g broken software, malware infection, corrupt OS and the like. Also, is your Win legit or pirated?
 
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Avik Basu

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May 31, 2014
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I normally don't fill up either of my drives. It was only a few days ago that I had to use up so much space. It was temporary and I was gonna clear it up soon anyway but I cleared it up now. Got rid of around a 100GB. But, as I've mentioned before, the restart and freezing issues have been happening for over a year now. And between then and until now I've never filled up my C: drive. I usually used 55% to 65%, more or less.

But usually, the freezing problem occurred during high-stress situations like playing resource-hungry games. Now it's happening during boot-up and just basic interactions. I normally don't do anything that'd get me infected, but that doesn't mean it's not a possibility. But this started ever since I used the WMDT.

Before that, everything ran smoothly during low-stress situations. I could watch my videos even with the C: drive near full and there wouldn't even be a stutter in the video. I could easily download files without worrying about everything freezing when picking the save location.

I was planning on formatting and reinstalling Windows (legit) today. But decided to get the HWM readings and see what you had to say before I do that. Especially since everything felt like it was getting back to normal yesterday until the VLC incident, which is still not working, by the way.

One important thing that I forgot to mention is that when it used to restart during playing games sometimes during boot-up there would be a long high pitched beep with a short beep at the end, almost like a stuttering end to the long beep.
 

Aeacus

Glorious
Herald
At this point, best course of action would be clean Win install. That gets rid of any software issues you may have. If you still have issues with PC with clean Win - then it's a good time to look towards hardware.

As far as BIOS beep codes go, found this list for your MoBo:
GIGABYTE GA-P85-D3 (rev. 1.x) BIOS Beep Codes

BIOS Beep soundDescription
1 short beepMemory Error
2 short beepsMemory parity check error
3 short beepsBasic memory 64K address check error
4 short beepsReal Time Clock malfunction
5 short beepsCPU error
6 short beepsKeyboard error
7 short beepsCPU interruption error
8 short beepsGraphic card error
9 short beepsMemory error
10 short beepsCMOS error
11 short beepsCPU cache memory malfunction
1 long, 3 shortConventional/Extended memory failure
1 long, 8 shortDisplay/Retrace test failed
two-tone sirenLow CPU Fan speed, Voltage Level issue
Here, i can't tell if what you heard is "Conventional/Extended memory failure" or "Low CPU Fan speed, Voltage Level issue". Though, i'm not sure how accurate this is since in your MoBo manual, page 15, there is stated:"One single short beep will be heard if no problem is detected at system startup." <- that doesn't collaborate with the chart above.
 

Avik Basu

Honorable
May 31, 2014
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I'll do the clean install tomorrow and see how it goes. I don't believe that'll stop the random restart/freeze problem though. Since November 2017 I've done at least 2 or 3 clean installs because of this problem.

I'm pretty sure it's not a siren. It goes something like beeeeeeeeeeeeeee-be-beep. Like it sounds like one long beep that stutters at the end because other things interrupt it because they are loading. It doesn't sound like 3 short beeps at the end but it could be.
 

Avik Basu

Honorable
May 31, 2014
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Update:

I've done a clean install of Windows and after using it for the last 24 hours it seems to have gone back to normal. At least on the software end. Although the random restart hadn't been happening since I first posted here I highly doubt it has been fixed.
 

Aeacus

Glorious
Herald
As i said above, random reboots are either due to the overheating (which your PC is prone to) or PSU acting up (your Antec PSU is low quality PSU).

Here, i'd also replace the PSU with good quality unit from Seasonic and in 600W range, e.g: Focus 650 (80+ Gold), Focus+ 650 (80+ Gold), PRIME SnowSilent 650 (80+ Platinum) or PRIME Ultra 650 (80+ Titanium),
pcpp: https://pcpartpicker.com/products/compare/WrNypg,qn7v6h,yJgzK8,fnjJ7P/

Warranty wise:
Focus: 7 years
Focus+: 10 years
PRIME: 12 years (includes all PRIME models: regular, Fanless, AirTouch, SnowSilent, Ultra)

For comparison, your Antec VP650 has only 2 years of warranty.

All my 3 PCs: Skylake, Haswell and AMD are also powered by Seasonic. Full specs with pics in my sig.

Also, PRIME Ultra 650 (80+ Titanium) is the best 650W PSU money can buy at current date and with it, you'll get the highest efficiency (94%), tightest voltage regulation (0.5%), longest hold-up time (30ms), lowest ripple noise (20mV) and longest warranty (12 years) there is. Fully modular cables and toggle-able Premium Hybrid fan control too.
specs: https://seasonic.com/prime-ultra-titanium
review: http://www.jonnyguru.com/modules.php?name=NDReviews&op=Story&reid=536


The thing with PSUs is that they are the most important component inside the PC since they power everything. And when PSU goes sky high, they also have the magical ability to fry everything they are connected to. The lower the build quality of the PSU - the higher the chance of it taking other components with it. Though, good and great quality PSUs are built with utmost care and it's rare event that they take any other component with them. While when crap quality PSUs go sky high, you can see nice fireworks and they can even catch fire. E.g like in this video,
youtube:
View: https://www.youtube.com/watch?v=vY27LkiEROg

While it would be ideal that everything could be fixed without spending money, some fixes still need replacement units. And while your PSU works most of the time, i'd be concerned what happens when your PC suddenly looses power.
Sudden power failure can cause data corruption on your HDD and i don't know about you, but for me, my data on my drives is far more valuable to me than $92 (cost of Focus+ i linked above). That, and when sudden power loss continues long term, it also damages rest of your components. MoBos are especially sensitive to this since MoBo is usually 1st to go when PSU has issues. And replacing a MoBo is one tedious thing to do.
 

Avik Basu

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As much as I would love to buy the best that money can buy I don't have the money to buy the best. That's why I had to go with the Antec the first time. I was told it was good enough. And that's not the only problem. Availability is a big problem here. Seasonic is one of the many brands not available in my country.

Since I don't use my PC for much more than gaming I don't have much data to lose. Of course, that doesn't mean I don't value the data that is too important to lose. I do regular backups of them. Also, I use a UPS for power backup during power cuts and surge stability.
 

Aeacus

Glorious
Herald
I wonder, who said the Antec VP650 was "good enough"? Store salesperson?

Different persons have different standards (some have higher standards while others have lower standards) and it's up to every person to decide how good of a build quality components are safe to use in their PC.
I, personally, wouldn't use Antec VP650 PSU. While it can be used just fine for an office PC without dedicated GPU that never sees any high loads. But for home use in a gaming PC, where PSU constantly sees high loads, i'd use and also suggest using better build quality PSU.

Also, i'm not talking that you need to go with the best PSU money can buy, e.g Seasonic PRIME 650 (80+ Titanium), which costs $150+ (and which also powers my Skylake build). Seasonic Focus 650 i linked above costs $83 and is more than enough for your PC, both wattage and build quality wise.
And even if you don't have Seasonic available at your location, there are other brand PSUs as well which are good/great quality. E.g: Corsair AX, AXi, HX, HXi, RMx, RMi, TXm and SF series; EVGA SuperNova series (avoid non-SuperNova PSUs); entire XFX lineup (except XFX XT series, avoid that).
 

Avik Basu

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May 31, 2014
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It was right here in the forum actually. Although it wasn't specifically said that it was good enough I also wasn't told not to go with it. I'll look into the other brands. I think I can get Corsair TX here.

Anyways, thanks for the help so far. Some of it was quite educational. Thanks.
 
Last edited:

Aeacus

Glorious
Herald
I found this Corsair TX-M PSU. Will this do?
Yes, it will do. But do note that it comes with power cord compatible with UK power sockets and you may need to buy new power cord for it as well.

Though, last i checked, there are plenty of Seasonic PSUs available in India, e.g:
S12II-620, amazon.in: https://www.amazon.in/SEASONIC-S12II-SUPPLY-BRONZE-CERTIFICATION/dp/B005O8POA4
M12II-620 Evo, amazon.in: https://www.amazon.in/Sea-Sonic-M12II-620-M12II-620-Watt/dp/B003HE260I/
X-650, amazon.in: https://www.amazon.in/SeaSonic-650W-Power-Supply-SS-650KM3/dp/B002VA7RPS/
PRIME 650 (80+ Gold), amazon.in: https://www.amazon.in/Seasonic-SSR-650GD-Flagship-Modular-Atx12V/dp/B01NCT1VLI/
PRIME 650 (80+ Platinum), amazon.in: https://www.amazon.in/Seasonic-SSR-650PD-Flagship-Platinum-Modular/dp/B01N5MDFYF/
PRIME 650 (80+ Titanium), amazon.in: https://www.amazon.in/Seasonic-Titanium-ATX12V-Supply-SSR-650TD/dp/B01HXYRJYK

Warranty wise:
S12II and M12II EVO: 5 years
X-series: 7 years
PRIME: 12 years

So, there is no issue in availability. What is the issue, and for most people, is the unbearable need to cheap out on the most important component inside the PC.
 

Avik Basu

Honorable
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Are you calling me cheap? Because I don't know how easy it is for you to buy expensive stuff but it is not easy for me. Just the Corsair one will put a big dent in my pocket. I really don't want to spend on it but am willing to do so because you said it could not only be dangerous for the PC but for me as well.

As for the Seasonic, they are not available in India. The ones that you found are the ones that sellers will import for the buyer. The first 2 although in the budget are not of the gold standards that you have recommended. Also, they are 620W. As for the other 4, they are more than double the price of the Corsair one.
 

Aeacus

Glorious
Herald
Are you calling me cheap? Because I don't know how easy it is for you to buy expensive stuff but it is not easy for me. Just the Corsair one will put a big dent in my pocket. I really don't want to spend on it but am willing to do so because you said it could not only be dangerous for the PC but for me as well.

As for the Seasonic, they are not available in India. The ones that you found are the ones that sellers will import for the buyer. The first 2 although in the budget are not of the gold standards that you have recommended. Also, they are 620W. As for the other 4, they are more than double the price of the Corsair one.
Not calling you cheap. It's just on many occasions, people think little about PSU and tend to buy the cheapest one available. And once the PSU starts acting up or completely fires the entire PC, they come here to seek assistance.

S12II and M12II Evo series, while both have 80+ Bronze efficiency, are still good PSUs to use. PSU's efficiency doesn't say in any way how good build quality the PSU is. Also, in poorer countries, these older Seasonic units are often the best which are available.
For example: my AMD build was powered by S12II-520 PSU for several years before i bought a new PSU for it (Seasonic Focus+ 550 (80+ Platinum)). Also, S12II series PSUs are the best group-regulated PSUs ever made. Despite the fact that S12II platform is 9 years old, but since it has been tried, tested and proven to be reliable, Seasonic still produces and sells the S12II series.
M12II Evo series is basically the same as S12II series with a main difference that they are fully-modular (S12II is fully wired). My Haswell build is currently powered by M12II Evo series PSU but mine is 850W unit.

As far as wattage goes, i suggested a 600W range unit, meaning any PSU that outputs between 600W and 699W will do for your PC. That also includes 620W PSU.

And yes, Seasonic PRIME series is the flagship of Seasonic PSUs and also cost accordingly. As i said above, i'm not telling you to go with PRIME series. Reason why i listed PRIME series in my previous reply is to show you that there is availability for said PSUs.

Corsair TX650m PSU is good quality PSU and it will do fine in your PC. Since it's currently on sale, it's a good deal as well. :)
 

Avik Basu

Honorable
May 31, 2014
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Installed the Corsair TX650M PSU today. It's powering the system properly. But gonna have to wait and see if it solves my problem.
The modular form of the PSU is giving more breathing room to the components, especially the CPU.
 

Aeacus

Glorious
Herald
Well, yes, TX650m is good quality PSU and it's supposed to power your PC problem free, regardless what tasks you do on it. :)

Fully-modular PSU helps the most during PSU's installation since you don't have to mess with cables attached to the PSU. It also keeps PC more clean since you can install only those power cables you need. And with PC cases where PSU is mounted on top, fully-modular PSU also helps in airflow (less restrictions). In my PCs, PSU sits at the bottom of the case, nicely in it's corner.
 

Avik Basu

Honorable
May 31, 2014
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My one is a top sitter. It's an old cabinet. Hope to someday replace it with a new one that can hide the cables.

I'm gonna start using my PC as I regularly do and see how it takes the stress. Hope the problem is fixed and it's not gonna randomly restart or freeze again any time soon. Will update if anything happens. Until then thanks for the help.
 

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