Question Random Shutdown - Not sure Why

Jeff1960

Distinguished
May 22, 2012
74
2
18,535
Hello Friends,

A couple of months ago, I built the system below. I am running Windows 11 Pro.

In the past week, I have experienced random shutdown of system. The only game I run is World of Warcraft. I can't image it would be over-heating the system. When I check the Ryzen Master bio screen, it shows the system running at 37 degrees Celsius with or without the game running. The only thing running in the background is BitDefender Total Security and Malwarebytes. I built this system knowing perfectly well that the components listed here would be more than enough power for WOW.

If I missed any information needed to help troubleshoot, please let me know.

I will also mention that when I powered this system up for the first time, I never changed anything in the MB bios screen at time of boot.

Cooler Master MasterLiquid 360L Core White 360mm
GAMEMAX Rampage Series 850W PCIe 5.0 80 Plus Gold Certified
Montech AIR 903 MAX, E-ATX Mid Tower Case, High Airflow
TEAMGROUP MP44 2TB SLC Cache Gen 4x4 M.2 2280 PCIe 4.0 (x2)
XFX Speedster QICK319 RX 7700 XT Black Gaming Graphics Card 12GB GDDR6 HDMI 3xDP, AMD
AMD Ryzen 7 7700X 8-Core, 16-Thread Unlocked Desktop Processor
GIGABYTE B650 AERO G (AM5/ LGA 1718/ AMD B650
G.SKILL Trident Z5 Neo RGB Series (AMD Expo) DDR5 RAM 32GB (2x16GB)

Thank you!

Jeff
 

Ralston18

Titan
Moderator
Look in Reliability History/Monitor and Event Viewer.

Either one or both tools may be capturing some error code, warning, or even informational event just before or at the time of the shutdowns.

Any given entry can be clicked for more details. The details may or may not be helpful.