Question Random Windows crashes ?

SeventhSin

Distinguished
Jan 24, 2013
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18,510
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My system, out of the blue, is starting to shut down randomly during gaming.

CPU temps at max were 69C, GPU floated between 75-78

I7 10700K OC'd to 4.8 ghz
corsair 465x fan with upgraded noctua fans
corsair h212i AIO water cooler
rtx 3080

I searched by these event ID's, and I don't have anything recent - 41,1074,6006,6605,6008

my system gracefully shuts down, and I don't have any events in the system logs that indicates a resource issue or temperature.


recent system logs

Id : 6006
LevelDisplayName : Information
TimeCreated : 9/30/2021 2:28:24 PM
Message : The Event log service was stopped.

Id : 1074
LevelDisplayName : Information
TimeCreated : 9/30/2021 2:28:17 PM
Message : The process C:\WINDOWS\SysWOW64\shutdown.exe (DESKTOP-XXXXX) has initiated the shutdown of
computer DESKTOP-XXXXXX on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title
for this reason could be found
Reason Code: 0x800000ff
Shutdown Type: shutdown
Comment:

Id : 6006
LevelDisplayName : Information
TimeCreated : 9/30/2021 1:42:53 PM
Message : The Event log service was stopped.

Id : 1074
LevelDisplayName : Information
TimeCreated : 9/30/2021 1:42:37 PM
Message : The process C:\WINDOWS\SysWOW64\shutdown.exe (DESKTOP-XXXXX) has initiated the shutdown of
computer DESKTOP-XXXXXX on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title
for this reason could be found
Reason Code: 0x800000ff
Shutdown Type: shutdown
Comment:

Id : 6006
LevelDisplayName : Information
TimeCreated : 9/30/2021 12:52:54 PM
Message : The Event log service was stopped.


any ideas?
 

Amatex

Distinguished
Dec 29, 2013
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18,540
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I would suggest firstly download and run Malwarebytes and make sure there is no viruses causing this issues.

If that comes back clean, open up device Manager to see if there is any yellow ! on any of the drivers.

If there is some issues double click on the troubled drivers and check the error code. and we will go from there.

If that is fine, check for windows updates.

If nothing works, it might be a PSU (Power Supply Unit) Problem.
However I am not sure how to test a PSU

Kind Regards, Amatex.
 

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