Randomly losing Video signal

[Chris _]

Hey,
Recently I have noticed that my computer will randomly lose video signal for a few seconds and reconnect, while in games mostly. This is quite annoying as it causes some games to crash. This all started when I updated my drivers to the latest version (14.4)

Spec:
PSU: XFX 450Watt
Graphics Card: ASUS AMD Radeon 7790
CPU: AMD Athlon x4 645
Motherboard: Asus M4A78LT-M
RAM: 8GB Patriot

 

[dwatterworth]

Have you tried removing the drivers entirely and installing a fresh set of drivers? Overlap of driver elements can cause all kinds of issues.

 

[Chris _]

Have you tried removing the drivers entirely and installing a fresh set of drivers? Overlap of driver elements can cause all kinds of issues.

Yea, I tried that, I uninstalled the video drivers, rebooted and re installed them and rebooted again, and tried playing a game, the same thing happens as before 🙁

 

[dwatterworth]

Latest version motherboard bios and drivers as well?

 

[Chris _]

Latest version motherboard bios and drivers as well?

Hmm... I have never updated the bios/drivers for my motherboard.. I'm not sure how...

 

[dwatterworth]

Here is the motherboard support page, you'll have to select the appropriate OS version:

http://www.asus.com/Motherboards/M4A78LTM/HelpDesk_Download/

You'll want the most recent bios and the bios update tool.

Page 41 out of 64 in your user manual (also available on that website page) describes how to update the bios for your exact board.

This isn't necessarily the answer, but it is a general step taken to solve some general problems (especially newer driver related issues).

You should be able to update the bios from within windows, avoiding making USB or CD boot disks etc.

 

[Chris _]

Here is the motherboard support page, you'll have to select the appropriate OS version:

http://www.asus.com/Motherboards/M4A78LTM/HelpDesk_Download/

You'll want the most recent bios and the bios update tool.

Page 41 out of 64 in your user manual (also available on that website page) describes how to update the bios for your exact board.

This isn't necessarily the answer, but it is a general step taken to solve some general problems (especially newer driver related issues).

You should be able to update the bios from within windows, avoiding making USB or CD boot disks etc.

When I run the AFUDOS tool, it says your PC Ccannot run this app, (I'm using Windows 8.1 64 bit)

 

[dwatterworth]

Can you run it in compatibility mode? --Right click the executable file and go through properties.

 

[blockhead78]

seeing as it's started since installing the latest drivers, have you tried rolling back to the previous driver version and seeing if it's still stable?

other causes of this are:
* faulty GPU
* insufficient power - PSU might be on its way out
* overheating - run GPUZ or hwinfo in the background while gaming and see what temps your GPU is reaching when you get the problem

 

[Chris _]

seeing as it's started since installing the latest drivers, have you tried rolling back to the previous driver version and seeing if it's still stable?

other causes of this are:
* faulty GPU
* insufficient power - PSU might be on its way out
* overheating - run GPUZ or hwinfo in the background while gaming and see what temps your GPU is reaching when you get the problem

I doubt that the PSU is on its way out as I only bought it in September 2013 (Same as graphics card) I ran the catalyst control center when playing Witcher 2 and once it reached 70°C it lost signal, thus causing the game to crash.

It might be that the cooling fans or something else in the gpu is faulty, but I'm not sure. I thought of trying to revert the drivers, to when it was stable (13.9, I think) but I couldn't find them to download

 

[Chris _]

Can you run it in compatibility mode? --Right click the executable file and go through properties.

Yea, I tried running it in compatibility mode for Windows 8, and Windows setting, same result.

 

[dwatterworth]

Looks like the only way to update the bios in that instance is the USB drive or CD method that is outlined in the manual. It's a bit more tedious, but not difficult.

 

[Chris _]

Looks like the only way to update the bios in that instance is the USB drive or CD method that is outlined in the manual. It's a bit more tedious, but not difficult.

Well, I can't update via CD because Windows 8.1 doesn't detect my DVD drive ... So I guess I should try USB

 

[dwatterworth]

It is very frustrating sometimes when your hardware supplier does not offer full support of newer OS versions, it always creates headaches like this.

 

[Chris _]

Hmm, it still seems to be happening, I thought it was fixed but evidently not... :/