Question Razer Blade 15 with Acer xb272 monitor - Refresh rate not working

[ZeeahsHash]

I've been stuck with this problem for the past couple of months now. I have a Razer Blade 15 that I purchased in January. It has an RTX 2060 in it and I just purchased this HDMI cable, which supports HDMI 2.0b. I then go to the Nvidia control panel and it does not show up with a 240hz refresh rate. The highest refresh rate shown is 60hz. I do not know what is bottlenecking the monitors full potential. Any ideas on how to fix this issue?

 

[ZeeahsHash]

Reserved for solution.

 

[Glenwing]

Please try the steps in section 6.1.2 here: https://forums.tomshardware.com/threads/how-to-connect-to-a-120-hz-display.3268285/

 

[ZeeahsHash]

Please try the steps in section 6.1.2 here: https://forums.tomshardware.com/threads/how-to-connect-to-a-120-hz-display.3268285/

Sorry for the late response. I went throughout the entire post and tried all solutions that related to my issue and I couldn't find out how to achieve the 240hz. It makes me wonder if I received a faulty product or if I'm missing something major. I may have to seek professional help because I can't seem to figure it out.