Razer headset beep problem.

[Kevin_145]

Hello. So my I have this kind of problem all of a sudden(Didn't have it yesterday) that my headset does somekind on beep stylish noise and after that my sound kinda stops for example if I listen to a song on Youtube and the beep happens it tells me on the video that somekind of problem occurred and check your stuff..etc. the beep like resets my sound and after than I need to restart/refresh(depends what am I doing) Youtube for the error to go away and to listen to the video again.When I am in a game I don't hear anything after the beep if I won't restart the game I won't hear anything further on too and it has chaning frecuency, sometimes few beeps in a row, sometimes like a 10 min brake. In the end it's kinda annoying and I don't know how to really explain it better.Also I discover that when the 'beep' happens the headphones like dc from the pc for a sec so Idk if it's usb problem or smth but I haven't done anything to the usbs and wires and everything was fine yesterday.

 

[Lutfij]

1| Can you please state your full system's specs inclusive of your OS and audio equipment? There are a number of Razer Headsets in the market, on their site as well as products past, so which one do you have?
2| Have you made sure your BIOS and chipset/USB drivers are up to date?
3| You did state something about USB, so I'm assuming you're using a USB driven headset by Razer, right, so this will lead me to ask if you've installed the latest Razer Synapse software on your system?
4| Are you on Windows 10? If so then please disable automatic device driver updates prior to uninstalling/reinstalling your device drivers.
5| If it's hard to explain then I think it's a good opportunity to pass on an audio of what you hear or possible an audio visual explanation of the issue. You'd be best served if you can pin point what you're doing when the issue crops up and if the issue can be recreated.