Question Razer Kraken 2019 Mic not working

Sep 14, 2019
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I am using the splitter provided in the box and I havent had any problem until now,when my mic randomly decided to stop working.It is getting recognised by windows as a recording device but my voice isnt getting picked up.I tried doing a voice record and interestingly enough i can hear some static and if i press mute unmute button on the microphone i can hear something.I tried putting the headset's jack in the mic port and record smth and then switch ports and listen to it,i can hear my voice but its muffled and at a very low volume.
 

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