Razer mouse not lighting up?

andyl49

Commendable
Aug 11, 2016
58
0
1,640
Bit of an odd one here.....I have a Razer Naga Hex V2 and the lights are no longer working when i run Razer Synapses since the last update!!!

When i start the computer the mouse lights up and goes through the colour cycle, then as soon as windows starts synapses the lights go out. I've looked at the settings and everything is set to on, the mouse is detected but nothing lights up, I've made new profiles, tried different colours/effects but still nothing. Then if i close synapsys the mouse lights up and does the colour cycle again so i know the problem isn't the mouse.

I've uninstalled and re installed synapses and still can't get it to stay lit. Also the new version of synapses doesn't recognize my razor deathstalker keyboard as an attached peripheral.

Any ideas?
 

andyl49

Commendable
Aug 11, 2016
58
0
1,640
I think I've just worked it out......I'm using synapses 3 and i don't think my devices are supported by the new version...so i have to use synapses 2.0 (legacy) i'll try it when i get home!

Will update on my results, since i can't delete this post!