Hi all,
I'm having some problems with my Hex v2. The mouse works, but for some reason Synapse will no longer "see" it so I can't access the liftoff calibration, the custom sensitivity options, the programmable macros... you get the idea
I've done everything I can think of but it's still not having it so I'm just after some more ideas if anyone has any?
The things I've tried
Delete Synapse (automatically)
Manually remove Synapse folders etc from both prog files and appdata
Uninstalled drivers via Dev Manager
Reset the mouse (hold 3x buttons in whilst unplugging and re-plugging it in)
Removed and install .Net Framework again
Reinstalled all Synapse software
Tried every USB port
My OS Is Win 7 64bit
I mean there's only so much I can think of so I'm a little lost now, and it's JUST run out of warranty last month as well typically so hopefully it's not knackered it wasn't cheap.
Any tips would be greatly appreciated
Thanks
I'm having some problems with my Hex v2. The mouse works, but for some reason Synapse will no longer "see" it so I can't access the liftoff calibration, the custom sensitivity options, the programmable macros... you get the idea
I've done everything I can think of but it's still not having it so I'm just after some more ideas if anyone has any?
The things I've tried
Delete Synapse (automatically)
Manually remove Synapse folders etc from both prog files and appdata
Uninstalled drivers via Dev Manager
Reset the mouse (hold 3x buttons in whilst unplugging and re-plugging it in)
Removed and install .Net Framework again
Reinstalled all Synapse software
Tried every USB port
My OS Is Win 7 64bit
I mean there's only so much I can think of so I'm a little lost now, and it's JUST run out of warranty last month as well typically so hopefully it's not knackered it wasn't cheap.
Any tips would be greatly appreciated
Thanks
Last edited: