- Jun 26, 2016
- 11
- 0
- 1,510
I have windows 10 pro edition 64 bit. Recently, I bought Razer Orbweaver and installed Synapse 3.0. Turned out that it did not support Orbweaver. So I installed Synapse 2.0 instead. After getting it to work, I removed 3.0.
Since then, the Windows Spotlight is not changing the logon screen image anymore. Second problem that it caused is, when I lock my screen using win + L, previously it used to immediately turn off the monitor like in 5 - 10 seconds. Its not doing that anymore and the display stays on and on.
I've removed both of the versions of synapse and the problems are not going away. Is there by any chance I can get this sorted without reinstalling the windows?
By the way, such a big brand Razer with very poor software products and customer service. They did only ask for more and more logs but did not propose a solution.
Any help would be very much appreciated.
Since then, the Windows Spotlight is not changing the logon screen image anymore. Second problem that it caused is, when I lock my screen using win + L, previously it used to immediately turn off the monitor like in 5 - 10 seconds. Its not doing that anymore and the display stays on and on.
I've removed both of the versions of synapse and the problems are not going away. Is there by any chance I can get this sorted without reinstalling the windows?
By the way, such a big brand Razer with very poor software products and customer service. They did only ask for more and more logs but did not propose a solution.
Any help would be very much appreciated.
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