Razer Tiamat 7.1 Subwoofer Only Works in 2.1 mode! Help!

[4everPixelated]

My Razer Tiamat 7.1 headset's subwoofer apparently only works when I toggle off the 7.1. In 2.1, the subwoofer works fine (and great). However, when I try to turn the 7.1 audio on, it just stops working. There is no bass at all. Please help!

 

[Havius]

I am getting the same problem, i have a vantec usb external sound card and i cant get my tiamat to properly have 7.1 surround sound, i have done everything like make sure button is green and install driver for the audio adapter i have, yet still cant seem to get that surround sound, only sub works in 2.1 for me too.

 

[KSG Playan]

Hi! i bought my new razer tiamat 7.1 and im having the same problem. ¡¡did you guys find the solution!!?

 

[Mr Olinad]

Hi guys!
I've just solved this same problem.
My soundcard is an Asus Xonar D1.
All I had to do was:
1- at the headset control I've set the subwoofer to max while the other speakers are set to 9 leds
2- at the Xonar D1 Audion Center I've enabled the Flexbass and set the crossover between 80~120Hz.
The soundtrack you need to test your bass is this one https://www.youtube.com/watch?v=OxCyfOTgIak (Don't forget to play at HD resolutions)
Search at your sound card config for some crossover settings in order to make all sound frequencies below the Hz setted go straight and only to your Subwoofer "speakers".
As soon as you check the crossover option you will feel the bass as strong as when you are using 2.0 setup.

 

[jmanthefonz]

Hey Mr Olinad, I have the same issue, but no separate sound card. My MSI MPower Max MOBO has a 7.1 onboard sound processor, how would I go about doing this through Realtek HD Audio Manager? If I turn on 7.1 i lose 90% bass like the poster :/

 

[Mr Olinad]

Hey Mr Olinad, I have the same issue, but no separate sound card. My MSI MPower Max MOBO has a 7.1 onboard sound processor, how would I go about doing this through Realtek HD Audio Manager? If I turn on 7.1 i lose 90% bass like the poster :/

Even when you set to 7.1, if your front channels are defined as Full Range speaker you will not notice the subwoofer.
Try as follows on Windows 7:
- use your Realtek HD Audio Manager and set to 7.1 channels
- right click on the taskbar's speaker icon and go to Playback Devices
- select your speaker and click on the Configure button
- are your channels set to 7.1 surround as you set on the first step? if not, change it now. click next button
- select all the Optional Speakers. click next button
- now you must uncheck both Front and Surround speakers. click next button
- click finish button
- still on the Playback tab, with your playback device selected, click on the Properties button
- go to Advanced tab
- select the highest sample rate and bit depth possible
- select both checkboxes you have on Exclusive Mode (Allow applications... and Give exclusive...) and click OK
- click OK

The main objective here was to define that you have a subwoofer, because Tiamat really has, and the only way to do this is setting all your speakers as High range only so the Lows will be directed only for your .1 channel (subwoofer).
After that, try to look if you have some kind of LFE config on your Realtek HD Audio so you can try to define a crossover as I did. The crossover will let you define the maximum frequency you will direct to your subwoofer. I recommend something from 70 to 80.
If you don't have any crossover functionality on your device, the only way to adjust your subwoofer will be through the Tiamat main control and unfortunately the only possible control is over the volume.

I hope this helps.

 

[KidlatFiel]

Okay everyone I HAVE FOUND THE SOLUTION!!!! This solution is for Realtek HD USERS ONLY!!!
The solution is to have the bass management show up on the speaker settings in the control panel. Some PCs like mine (custom) won't show anything.

1) Setup properly on the config in the control panel, which means 7.1 and uncheck the full range speakers.
2) Uninstall the realtek driver in the device manager (Don't worry those things are crap anyway)
3) Reboot
4) Open up the sound settings, choose your speakers then click properties and you should find the bass management option now
5) On the enhancement tab check the bass mangement and click on settings then set you crossover frequency to 80 or what ever you prefer (but I would say that you do not go below 80hz
6) You can now set your tiamat on 7.1 mode all the time and even when playing stereo souces (ie music, youtube) you will get the bass that we deserve!

 

[Kyle_55]

Hey Mr Olinad, I have the same issue, but no separate sound card. My MSI MPower Max MOBO has a 7.1 onboard sound processor, how would I go about doing this through Realtek HD Audio Manager? If I turn on 7.1 i lose 90% bass like the poster :/

Even when you set to 7.1, if your front channels are defined as Full Range speaker you will not notice the subwoofer.
Try as follows on Windows 7:
- use your Realtek HD Audio Manager and set to 7.1 channels
- right click on the taskbar's speaker icon and go to Playback Devices
- select your speaker and click on the Configure button
- are your channels set to 7.1 surround as you set on the first step? if not, change it now. click next button
- select all the Optional Speakers. click next button
- now you must uncheck both Front and Surround speakers. click next button
- click finish button
- still on the Playback tab, with your playback device selected, click on the Properties button
- go to Advanced tab
- select the highest sample rate and bit depth possible
- select both checkboxes you have on Exclusive Mode (Allow applications... and Give exclusive...) and click OK
- click OK

The main objective here was to define that you have a subwoofer, because Tiamat really has, and the only way to do this is setting all your speakers as High range only so the Lows will be directed only for your .1 channel (subwoofer).
After that, try to look if you have some kind of LFE config on your Realtek HD Audio so you can try to define a crossover as I did. The crossover will let you define the maximum frequency you will direct to your subwoofer. I recommend something from 70 to 80.
If you don't have any crossover functionality on your device, the only way to adjust your subwoofer will be through the Tiamat main control and unfortunately the only possible control is over the volume.

I hope this helps.

Long time ago but the problem still happens today. Thank you, this did work. I dont have realtek hd audio, but through working through some of the things you said i was able to mimic what you are saying. It works both with 7.1 and with out 7.1 on. Thanks again, took longer to fix this problem then i would like to admit.

 

[kuhne]

This happened to me today, out of the blue. My back left speaker of my 7.1 tiamat just stopped working and I noticed that when I go into the realtek app the only way to get the speaker working is if I disable the subwoofer. If I do that then the rear left speaker starts working again. So it's either the speaker or the woofer. Not sure what happened. I already uninstalled the driver and tried everything again but it's stuck in the same situation.

 

[ImKiZa]

Hi there guys,
i'm having the same problem. I cant heard bass with my brand new tiamat 7.1 headset. I've made some tries, even following yours instruction. The only solution i have found is to tic the central commutation/ subwoofer exit. After doing that basses come over but the sound is kinda muffled. If u turn that off u will see the difference. I dont know what to do. I have a MSI z97gaming 5....the audio is managed by the realtek obviously...and i think is a crap manager....because it has got few options.