• Our team is working to address issues posting quotes or media to the forums. Please bear with us as we get this sorted out.

Question Razer Viper Ultimate freezing and falling out

christofferskr

Prominent
Dec 19, 2019
38
0
530
0
I just recieved my third Viper Ultimate. I've sent back two and all of them has the same problem. The mouse freezing for a couple of seconds. It's very annoying when playing games. Does anyone have a solution to this? I've tried reinnstalling drivers and synapse itself. I have also updated driver and adjusted power settings for the USB inputs on the motherboard.
 

christofferskr

Prominent
Dec 19, 2019
38
0
530
0
have you also checked the Razer forums for similar issues with this particular mouse?

have you tried different USB ports?

have you tried different mice and verified that this doesn't also happen to them?
I've tried all USB ports. I also tried another mouse, but it was not a wireless mouse. I see a lot of people with the same issues, but I have not found a solution that works for me.
 

ASK THE COMMUNITY