Question RCA Tablet QR Code Setup Fail ?


Apr 15, 2015
Good day,

I am having an issues with my nephew's tablet, hoping someone here can assist me.

Model: RCA RCT6B86E 12

I was attempting to do a factory reset on the tablet by turning the tablet off then power it on by holding the power button and the volume up button at the same time. The factory reset was done successfully, everything was going well so far. But when it came to running the first time set up of the tablet I was prompted to put in the Wi-Fi info and download a QR reader before I could continue. I connected the tablet to the Wi-Fi and clicked next, but was unable to download the QR code. I will attach the message i received on the tablet.

Image 1 Image 2

The tablet is on the same Wi-Fi connection with other working devices, so I don't think its an internet issues.

If anyone has had this issue or a similar issue please let me know if you found a fix or a workaround. Thank you.