@timcom228
Are you able to right click the small speaker icon usually found in the lower right screen corner.
If so, doing so should open a five item menu with each listed item leading to various windows, tabs, and property settings.
There are many so just work through them to double check the information and configuration options that are presented. Do not immediately change anything and remember that "Cancel" is your friend. Make note of anything that is unexpected or not as expected. Post accordingly.
= = = =
Another tool: Powershell.
Try the Get-CimInstance win32_sounddevice | fl cmdlet.
From my computer (bold text):
Windows PowerShell
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Try the new cross-platform PowerShell https://aka.ms/pscore6
PS C:\Users\XXXX> Get-CimInstance win32_sounddevice | fl
Manufacturer : Realtek
Name : Realtek Audio
Status : OK
StatusInfo : 3
Manufacturer : Intel(R) Corporation
Name : Intel(R) Display Audio
Status : OK
StatusInfo : 3
Manufacturer : Logitech
Name : Pro 9000
Status : OK
StatusInfo : 3
Manufacturer : NVIDIA
Name : NVIDIA High Definition Audio
Status : OK
StatusInfo : 3
Objective to determine what the system is "seeing" with respect to sounddevices.
You can open Powershell (as admin) , copy the " Get-CimInstance win32_sounddevice | fl" cmdlet" (without quotes) and then paste the cmdlet at your PS> prompt.
Once run, simply copy the results and post here.
Per
@kerberos_20 could be that the sound card has kicked the bucket.