Realtek HD driver only sound from head phones

[lt285285]

I recently decided to install Windows 7 service pack 1 after I installed that software and it updated everything, I don't get any sound from my onboard speakers. I do get sound when I plug in headphones or ext. speakers.. I'm sure its a driver issue because when I start up my computer I get start up sound out of the same speakers.. Could someone help?

 

[Hawkeye22]

If I understand correctly...

If your motherboard supports HD audio, but your case only supports AC'97, then go into the realtek HD manager and look for this option:

Disable front panel jack detection.

and select it.

 

[lt285285]

I don't have the option inside realtek hd manager to disable it.. Also what is weird under my speaker conf. where is says stereo its grayed out and I cant adjust it.....

 

[Hawkeye22]

You most likely do have that option, but it's usually hidden in weird places. Here is an example:

http://www.rm.com/support/technicalarticle.asp?cref=tec1173066&nav=0

Try hovering your mouse over some of the buttons (which look like background images, but are actually buttons to click on).

 

[lt285285]

That option is not in the updated realtek hd audio... I checked all over for it... I'm running windows 7 not windows XP and I think that option has been taking out... Unless there is another way i can get to it

 

[Hawkeye22]

Hrmmm... I have a gigabyte GA-EP45-UD3R motherboard running windows 7 x64 and I have that option in my manager. I think the link I posted above is actually an older realtek manager as mine doesn't look like that. The option is still there, but I had to dig for it. I'm not home right now or I'd be able to better locate it for you - only have XP at work.

EDIT:
I just found this vieo that shows what my manager looks like. Pause it at 18 seconds into the video. See that little folder near the top right, just to the right of the word "ANALOG". I think I had to click on that!

 

[lt285285]

There are a few pictures of what my manager looks like and what I'm dealing with

 

[Hawkeye22]

Your link is broken...and duh, I forgot to post my link. here it is.

http://www.youtube.com/watch?v=pTzuAceKXPI

EDIT: I got your link to work. It looks like mine except it looks like you are missing that option.

 

[lt285285]

http://s1204.photobucket.com/albums/bb403/lt285285/

try that link and that option is not listed

 

[Hawkeye22]

I don't have the option inside realtek hd manager to disable it.. Also what is weird under my speaker conf. where is says stereo its grayed out and I cant adjust it.....

It almost sounds like the driver wasn't installed correctly and some of your options are grayed out or not available. If you go into the device manager, do you have any devices with a yellow exclamation point next to it? Also, if you list the version of the HD manager you have, I'll check it against mine at home later.

Also, have you tried reinstalling it? If I remember correctly, if you run the installer with the driver/manager already installed, it actually uninstalls the driver/manager, forcing you to re-run the installer a second time.

 

[lt285285]

everything looks good in the device manager

Driver Version: 6.0.1.6410

 

[Hawkeye22]

everything looks good in the device manager

Driver Version: 6.0.1.6410

How about the HD manager version? When in the manager, I think you need to select the little i /information button in the bottom right of the manager.

 

[lt285285]

Audio driver version 6.0.1.6410
Directx 11.0
Aud controller hd audio
Audio codec alc888s

 

[Hawkeye22]

This is what my manager looks like and what appears when I click on that folder icon.

http://i132.photobucket.com/albums/q25/Garibaldi22/HDManager.jpg

This is the info screen from it. You are actually using a slightly newer version than mine, but it should be the same.

http://i132.photobucket.com/albums/q25/Garibaldi22/HDManagerVersion.jpg

 

[lt285285]

Mabe I should attempt to downgrade to yours do you have a link?

 

[Hawkeye22]

Sorry, it's been a while. I can't remember if I snagged it from realtek's web site or Gigabyte's (motherboard manufacturer's) web site. Like I said, you may want to try uninstalling and reinstalling the driver/manager.

 

[brotech]

I had this same problem and installing realtek manager and disabling front headphones worked for me. Thanks guys!