Question Realtek Network Controller not found and the ethernet port not working ?

Ms_Pen

Prominent
Jun 26, 2020
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I updated all the drivers and and i updated to the last version of windows 10
but when i try to use the ethernet port it doesn't work or it dosent appear on the control panel i troubleshoot it but guess what it didnt work.

I thought it was mistaken from windows as a wifi adapter. here is a link of a screnshot i took of the device manager with hidden device on : https://drive.google.com/file/d/1IniH-oYC6W4-mbFsR19M9aIcejbV0Dkv/view?usp=sharing
The computer name is asus X751l .
 

Phillip Corcoran

Titan
Moderator
The ethernet adapter is not listed at all, it's not even listed as an "unknown device". This leads me to believe that the ethernet adapter may have failed.

If your laptop is still covered by warranty, contact the manufacturer.

Alternatively, use WiFi instead.
 
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