Question RealTek RTL8168/8111 driver for Windows 10 ?

[bluetiger9]

Hi,

I got a Asus K55VM laptop with a RealTek RTL8168/8111 PCI-E ethernet card in it. I'm trying to install Windows 10 (20H2) on this laptop.

Unfortunately, there seems driver problem as the device ("Realtek PCIe GbE Family Controller") is shown with a warning symbol in the Device Manager.

Device status is the following:

This device cannot start. (Code 10)

{Operation Failed}

The requested operation was unsuccessful.

The error occurs at the Device start step "Device not started (rt640x64)":

Device PCI\VEN_10EC&DEV_8168&SUBSYS_14471043&REV_0A\4&79661e3&0&02E3 had a problem starting.

Driver Name: oem19.inf
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Service: rt640x64
Lower Filters:
Upper Filters:
Problem: 0xA
Problem Status: 0xC0000001

The Device configured step looks ok:

Device PCI\VEN_10EC&DEV_8168&SUBSYS_14471043&REV_0A\4&79661e3&0&02E3 was configured.

Driver Name: oem19.inf
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Driver Date: 09/28/2020
Driver Version: 10.45.928.2020
Driver Provider: Realtek
Driver Section: RTL8168FB.ndi.NT
Driver Rank: 0xFF2000
Matching Device Id: PCI\VEN_10EC&DEV_8168&REV_0A
Outranked Drivers: rt640x64.inf:pCI\VEN_10EC&DEV_8168&REV_0A:00FF2000 oem19.inf:pCI\VEN_10EC&DEV_8168:00FF2001
Device Updated: false
Parent Device: PCI\VEN_8086&DEV_1E16&SUBSYS_14471043&REV_C4\3&11583659&0&E3

Can somebody help me figure out this RealTek RTL8168/8111 driver issue?

Till now I tried a couple of different drivers (7.x, 8.x, 10.x) downloaded from the Asus website and from the bellow page:
Realtek network drivers for RTL8168/8111 and Windows 10 64bit

I'm not planning to use Ethernet, but unfortunately, this issue seems to be the root cause for a more severe one
Question Windows 10 on Asus K55VM: Shutdown / Restart / Sleep issue

Note: it is not a hardware problem. The ethernet works fine in other OS (ex. Ubuntu).

Thanks,
Attila

 

[spidy2015]

As per your details, here's its basic inf driver, install it manually: https://www.mediafire.com/file/dcc4aip2ip6q9zq/realtek-8168-x64.zip

 

[COLGeek]

As per your details, here's its basic inf driver, install it manually: https://www.mediafire.com/file/dcc4aip2ip6q9zq/realtek-8168-x64.zip

Official Realtek drivers can be found here:

https://www.realtek.com/en/downloads

 

[bluetiger9]

@COLGeek, already tried the official Realtek one. It does not works.
@spidy2015, just tried driver linked by you. It couple of months older compared to the official one. It does not seems to work.

 

[COLGeek]

@COLGeek, already tried the official Realtek one. It does not works.
@spidy2015, just tried driver linked by you. It couple of months older compared to the official one. It does not seems to work.

Understood. Just making sure other members were aware of official site. 3rd party driver sites can be quite sketchy and a great place to find malware (not a good thing).

 

[spidy2015]

Sorry about that, but I wanted to give him .inf basic drivers that are not available on Realtek's official website. You should try this, sometimes older drivers will work flowlessly.

 

[spidy2015]

@COLGeek, already tried the official Realtek one. It does not works.
@spidy2015, just tried driver linked by you. It couple of months older compared to the official one. It does not seems to work.

Could you please provide screenshot of the device manager which is showing explanation on the device.

 

[IT-JOHN]

Bonjour,

Je suis un IT, et j'ai rencontré un problème avec une RT8168 carte Ethernet.
Impossible d'obtenir une connexion, la carte émet des paquets, mais n'en reçois pas.
J'ai donc vérifié ce qu'il ce passe via CMD.
J'ai lancé Ubuntu live pour contrôler la carte eth .
Carte OK, j'ai donc récupéré les info des la carte dont l'adresse mac.
Retour sur windows, je vérifie si l'adresse mac est présente, et non, la carte ne sait pas comment elle s'appel.
Donc propriété de la carte réseau, et ajout de son adresse mac directement dans le cadre de l'adresse mac.
Résultat immédiat , la connexion est établie.
voilà pour tous ceux qui rencontre ce problème.

HI,

I am an IT, and I encountered a problem with an RT8168 Ethernet card.
Impossible to get a connection, the card is sending packets but not receiving them.
So I checked what is happening via CMD.
I launched Ubuntu live to check the eth card.
Card OK, so I retrieved the info from the card with the mac address.
Return on windows, I check if the mac address is present, and not, the card does not know how it is called.

Thus property of the network card, and addition of its mac address directly within the framework of the mac address.

Immediate result, the connection is established.

That's it for everyone who encounters this problem.