Question Rear audio output not working

Oct 6, 2020
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So I plugged in my other headphones into the front to test them while my original headphones were in the back. now they don't work while in the rear port. I want the rear port to work so I can access it easier.
They still work while in front port.
 

Ralston18

Titan
Moderator
Right click the small speaker icon usually found in the lower right screen corner.

The right click should result in a 5 item menu of audio related options. Each option, in turn, leads to a variety of windows, tabs, and properties/configuration settings.

Look for the Sound Control Panel. Playback > Properties tab.

Check the audio output configuration - which port is being used?

Explore all of the options first without changing anything. Make notes as necessary and then make any applicable changes but remember to change only one thing at a time. Keep notes on what your change, the "from-to" values, and where you made the change.

Just in case you need to undo some change.
 
Oct 6, 2020
11
0
10
0
Right click the small speaker icon usually found in the lower right screen corner.

The right click should result in a 5 item menu of audio related options. Each option, in turn, leads to a variety of windows, tabs, and properties/configuration settings.

Look for the Sound Control Panel. Playback > Properties tab.

Check the audio output configuration - which port is being used?

Explore all of the options first without changing anything. Make notes as necessary and then make any applicable changes but remember to change only one thing at a time. Keep notes on what your change, the "from-to" values, and where you made the change.

Just in case you need to undo some change.
it says both front and rear ports (2 rear mic and output and 1 front because the other headphones had a combined mic and output)
 

Ralston18

Titan
Moderator
Unfortunately there are many audio related factors any of which can cause problems.

Hardware, software, connectivity (TR, TRS, TRRS), and configuration/properties settings.

For more information about TR, TRS, TRRS:

https://www.cablechick.com.au/blog/understanding-trrs-and-audio-jacks/

(Concept being that if there is a difference in connectivity between the original headphones and the tested headphones then you must reconfigure to the original headphones.)

In Device Manager go to Audio inputs and outputs.

Check the properties of the listed audio devices.

Plug the original headphones into the rear port and then try "scan for hardware changes" and also run the built in Audio troubleshooters.

Hopefully Windows will recognize the original rear port audio configuration and reestablish it.
 

Paperdoc

Champion
Ambassador
You say, "the other headphones had a combined mic and output". You MAY have one headset with a different connection system.

Look closely at the plug on the end of the cables from each headset. The common kind used with nearly all PC's has three contacts: Tip, Ring, and Sleeve. BUT the other kind used with many Apple systems and some phones uses a single plug with FOUR contacts: Tip, Ring1, Ring2, and Sleeve. That kind cannot work with a typical PC output socket. You need a particular adapter to convert that type into two 3-contact male jacks.

So IF you have one of those 4-contact systems on the headset that does NOT work, post here and we can advise what you need.
 

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