reboot and select proper boot device - cant see disk in BIOS (sometimes)

[Night5talker]

hi

i have issue with my old SSD (intel 535) around 3 years old (have 5 years warranty) when I turn my PC on I get "reboot and select proper boot device..." then i reconnect my SSD sometimes it do the trick and once windows is booted everything is stable.

things I have tried:
- rebooting
- restore default setting on motherboard
- new cable
- another sata on motherboard
- icybox on laptop (sometimes I can connect device on there)
- disconnect all others HDDs

conclusion is that SSD is half dead, should I use my warranty card or try something else?

last format of drive: 6-8 months ago, so system on disk was stable its nothing changed on my PC

 

[SuperSoph_WD]

Hey there, Night5talker!

I hope you have your data from the SSD backed up elsewhere so that you don't lose anything important. If you are able to get it sometimes detected on the laptop externally, I'd advise you to use a SSD-specific diagnostic tool and check the drive's health and SMART status.

Either way, I'd definitely advise you to send an RMA request to the SSD manufacturer's customer support. Since it's still covered by the warranty, they should be able to provide you with a replacement product soon enough.

Good luck!
SuperSoph_WD

 

[Samat]

Best option would propably be to backup any important files on the drive, possibly making a system image aswell. Then contact the shop where you bought it from for instructions on how to RMA the drive.

 

[Night5talker]

Hey there, Night5talker!

I hope you have your data from the SSD backed up elsewhere so that you don't lose anything important. If you are able to get it sometimes detected on the laptop externally, I'd advise you to use a SSD-specific diagnostic tool and check the drive's health and SMART status.

Either way, I'd definitely advise you to send an RMA request to the SSD manufacturer's customer support. Since it's still covered by the warranty, they should be able to provide you with a replacement product soon enough.

Good luck!
SuperSoph_WD

I have used intel toolbox for SSD and there is some diagbnostic run full diagnostic everything after was green doesnt seems to malfunction, but error still occurs
will try with one of these programs

 

[Night5talker]

Hey there, Night5talker!

I hope you have your data from the SSD backed up elsewhere so that you don't lose anything important. If you are able to get it sometimes detected on the laptop externally, I'd advise you to use a SSD-specific diagnostic tool and check the drive's health and SMART status.

Either way, I'd definitely advise you to send an RMA request to the SSD manufacturer's customer support. Since it's still covered by the warranty, they should be able to provide you with a replacement product soon enough.

Good luck!
SuperSoph_WD

strange thing since i have 2x SSD 1 in laptop and 1 in PC i switch them put linux on intel that i had issues with it and windows on my samsung one, now everything works fine
sad thing is that i can boot linux on my PC when i put intel SSD in PC again