"Reboot and select proper boot device" on old hdd and new

austoo

Prominent
Jul 5, 2017
1
0
510
Ok I've tried diagnosing this myself but after this failed attempt and 60 dollars on a new hard drive I'm at a loss.

This past summer I built a new pc and shipped a new one off to my fiance and set it up when I visited. Well, my first misstep was shipping it with my Cooler master evo 220 on the cpu so when i first set it up It wouldn't post because it had broke the motherboard socket and bent the cpu pins. I re-bent the cpu pins and replaced the motherboard. Everything worked after that.

Fast forward aprox. 2 months and now they're having issues with the pc again. Windows shut down and wouldn't start back up again. Launched bios ok but windows was done, so i guided them through the process of reformatting the drive and doing a clean install of windows. Loaded the windows tool up from a usb and installed a new version of windows. Worked until we reset and got a boot error "reboot and select proper boot device".

I thought Ok so it must be a hard drive failure then right? I mean it loads the bios just fine and posts so I had assumed it was a hard drive issue. I bought them a new hard drive and one dayed it over there. Guided them through installing the new hard drive and installed windows. Worked fine. Restarted once, it was fine. So, we did the graphics drivers and started adding a few programs such as discord and steam. About an hour passes and after they try to load python for their coding, explorer crashed and the entire pc locked up.

Now we're back to our issue from before: "reboot and select proper boot device". We tried changing the boot order and loading each drive manually to see what would work.


We loaded from each drive manually except the dvd drive. Windows boot manager tried running a repair, but ultimately stopped and resulted in a black screen. p0 Gave us the "reboot and select proper boot device" issue and same with WDC.
So a this point I'm at a loss. I thought I could diagnose and fix this myself, but just couldn't. I'm not sure if there's some kind of other hardware issue possibly with the cpu or something and I can't exactly test a bunch of other things as I don't currently live (Minnesota) where my fiance does (Ontario) nor do they have the parts or know-how to do it themselves. I'm not even sure if what I've provided is enough to go on, but i'll try and answer what questions I can.

Pc itself is around 5 years old with;
Asus M5A99FX PRO R2.0 [2nd newest part less than a year old]

-AMD Black Edition FX‑6300 3.5 GHz 6‑Core
-Crucial ballistix 8gb ddr3 Ram
-Nvidia gtx 660 2gb
-Corsair CX500M PSU
-WD 1tb 7200 rpm sata III 64MB Cache HDD[newest part]
-BIOS version 2501

 
Solution
On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB - its a boot disk if nothing else

See if running start up repair helps
change boot order so USB is first, hdd second
boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose advanced
choose start up repair - this will scan PC and maybe fix this - will ask for logon info

it sounds like the PC cannot find the boot files on the hdd or ssd, it might help to reset the bios to defaults and see what it finds

IS there a choice in boot order called Windows Boot Manager? If so, it should be at the top.

Colif

Win 11 Master
Moderator
On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB - its a boot disk if nothing else

See if running start up repair helps
change boot order so USB is first, hdd second
boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose advanced
choose start up repair - this will scan PC and maybe fix this - will ask for logon info

it sounds like the PC cannot find the boot files on the hdd or ssd, it might help to reset the bios to defaults and see what it finds

IS there a choice in boot order called Windows Boot Manager? If so, it should be at the top.
 
Solution