Reboot cable modem several times weekly?

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

I have a (Comcast rental) Terayon TJ715 Cable Modem and several times a
week, I get "could not connect" applets pop up when I first boot or
restart my computer.

Unplugging/plugging the power cable and the RJ45 cable for 5 seconds
solves the problem but why is this happening?

Thanks.

Steve
 
Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

I was getting that with my cable modem as well but never figured out what was
happening. The cable service was so bad that I switched to DSL and it
stopped. It may be related to the cable modem disconnecting from the cable
network due to idle time. I know that the DSL modem allows you to configure
it to always stay connected.

"Steve Marshall" wrote:

> I have a (Comcast rental) Terayon TJ715 Cable Modem and several times a
> week, I get "could not connect" applets pop up when I first boot or
> restart my computer.
>
> Unplugging/plugging the power cable and the RJ45 cable for 5 seconds
> solves the problem but why is this happening?
>
> Thanks.
>
> Steve
>
 
Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Most likely spyware or a trojan trying to phone home.

Pest Scan, by Pest Patrol
http://www.pestpatrol.com/Products/PestScan.asp

Online Virus and Security Check
http://security.symantec.com/default.asp?productid=symhome&langid=ie&venid=sym

Protect Your PC
www.microsoft.com/protect
--
Ted Zieglar

"Steve Marshall" <marshall22@mindspring.com> wrote in message
news:Oulg2eDwEHA.612@TK2MSFTNGP15.phx.gbl...
> I have a (Comcast rental) Terayon TJ715 Cable Modem and several times a
> week, I get "could not connect" applets pop up when I first boot or
> restart my computer.
>
> Unplugging/plugging the power cable and the RJ45 cable for 5 seconds
> solves the problem but why is this happening?
>
> Thanks.
>
> Steve
 
Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Ted Zieglar wrote:
> Most likely spyware or a trojan trying to phone home.
>
> Pest Scan, by Pest Patrol
> http://www.pestpatrol.com/Products/PestScan.asp
>
> Online Virus and Security Check
> http://security.symantec.com/default.asp?productid=symhome&langid=ie&venid=sym
>
> Protect Your PC
> www.microsoft.com/protect
Ted,

Thanks for the links - pest patrol found a few but they were all known
programs that I want, Symantec, Kodak, Altavista, etc.

Steve
 
Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

A cable connection does not disconnect due to idle time.
--
Ted Zieglar


"markdownsouth" <markdownsouth@discussions.microsoft.com> wrote in message
news:AE65D3A0-8781-43EE-BB0A-23AF80385A41@microsoft.com...
> I was getting that with my cable modem as well but never figured out what
was
> happening. The cable service was so bad that I switched to DSL and it
> stopped. It may be related to the cable modem disconnecting from the cable
> network due to idle time. I know that the DSL modem allows you to
configure
> it to always stay connected.
>
> "Steve Marshall" wrote:
>
> > I have a (Comcast rental) Terayon TJ715 Cable Modem and several times a
> > week, I get "could not connect" applets pop up when I first boot or
> > restart my computer.
> >
> > Unplugging/plugging the power cable and the RJ45 cable for 5 seconds
> > solves the problem but why is this happening?
> >
> > Thanks.
> >
> > Steve
> >