Recent bluescreens. Ran Memtest, have errors. Trying to interpret results.

Vardx

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Aug 16, 2014
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Hi,

I've been having Bluescreens lately, with various error messages.

I suspect it could be bad ram, but I'm not familiar with troubleshooting hardware in this way. I ran memtest yesterday which reported errors. In windows event viewer, these are the results. Any ideas?

PC SPEC:

Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i5 4690K - overclock @ 4.5GHZ
Haswell 22nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 799MHz (9-9-9-24) (Crucial Ballistix Sport Very Low Profile 16GB Kit (8GBx2) DDR3-1600)
Motherboard
Gigabyte Technology Co. Ltd. Z97N-WIFI (SOCKET 0) 34 °C
Graphics
DVI (2560x1440@60Hz)
Intel HD Graphics 4600 (Gigabyte)
4096MB ATI AMD Radeon R9 200 Series (XFX Pine Group) 43 °C
CrossFire Disabled
Storage
465GB Seagate ST3500630AS (SATA) 34 °C
931GB Western Digital WDC WD10EZEX-00BN5A0 (SATA) 29 °C
223GB SanDisk SDSSDHII240G (SSD) 34 °C



Log Name: System
Source: Microsoft-Windows-MemoryDiagnostics-Results
Date: 16/11/2017 22:36:30
Event ID: 1102
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: mini
Description:
The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-MemoryDiagnostics-Results" Guid="{5F92BC59-248F-4111-86A9-E393E12C6139}" />
<EventID>1102</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2017-11-16T22:36:30.447880100Z" />
<EventRecordID>4430</EventRecordID>
<Correlation />
<Execution ProcessID="2748" ThreadID="2288" />
<Channel>System</Channel>
<Computer>mini</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<Results xmlns="http://manifests.microsoft.com/win/2005/08/windows/Reliability/Postboot/Events">
<LaunchType>Manual</LaunchType>
<CompletionType>Fail</CompletionType>
<MemorySize>16245</MemorySize>
<TestType>10</TestType>
<TestDuration>1029</TestDuration>
<TestCount>12</TestCount>
<NumPagesTested>4103356</NumPagesTested>
<NumPagesUnTested>2470</NumPagesUnTested>
<NumBadPages>1</NumBadPages>
<T1NumBadPages>1</T1NumBadPages>
<T2NumBadPages>1</T2NumBadPages>
<T3NumBadPages>1</T3NumBadPages>
<T4NumBadPages>1</T4NumBadPages>
<T5NumBadPages>1</T5NumBadPages>
<T6NumBadPages>1</T6NumBadPages>
<T7NumBadPages>1</T7NumBadPages>
<T8NumBadPages>1</T8NumBadPages>
<T9NumBadPages>1</T9NumBadPages>
<T10NumBadPages>1</T10NumBadPages>
<T11NumBadPages>1</T11NumBadPages>
<T12NumBadPages>1</T12NumBadPages>
<T13NumBadPages>0</T13NumBadPages>
<T14NumBadPages>0</T14NumBadPages>
<T15NumBadPages>0</T15NumBadPages>
<T16NumBadPages>0</T16NumBadPages>
</Results>
</UserData>
</Event>
 
Solution
If Memtest is reporting errors then there's no further analysis required, it's the RAM itself which has the errors.

Replace it, pure and simple.

Now, if you want to know which specific module is the bad one (to avoid possibly throwing out the good one) you should test each of the two sticks individually (by removing one, test the installed one, then swap them and run test again).

Don't bother with that malarky though if your mobo supports dual channel, just dump them both and buy a new matched pair.
If Memtest is reporting errors then there's no further analysis required, it's the RAM itself which has the errors.

Replace it, pure and simple.

Now, if you want to know which specific module is the bad one (to avoid possibly throwing out the good one) you should test each of the two sticks individually (by removing one, test the installed one, then swap them and run test again).

Don't bother with that malarky though if your mobo supports dual channel, just dump them both and buy a new matched pair.
 
Solution

Vardx

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Aug 16, 2014
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4,530


Hey, thank you! I guess I'll have to replace the Ram, as I feared. Thanks for your help,