Question Recently purchased RTX 2060 has had very underwhelming performance.

[RamonaFlowerz]

Hello all, I'm a new user experiencing some performance issues with a newly purchased EVGA SC Ultra Geforce RTX 2060. My build as an a Intel Core i7-3770 Processor 3.4 GHz (a pretty old CPU, I know) and 16GB of RAM. I play all my games at 1080p 72Hz. I previously had a RX 480 4GB, which performed much more impressively for its price compared to my current 2060. I've reinstalled Windows twice in order to avoid any possible driver issues, and have ran a stress test on my CPU. At 99% usage it ran between 63-65 C.

I think my CPU is affecting the performance, but I'm not sure why I'm getting the same, if not worse performance than my old 480 in games.

Does anyone have any ideas on what could be causing this issue? I apologize for not having more details as I am not very tech savvy (I play on PC from time to time as a hobby).

 

[COLGeek]

Your CPU is dated and likely holding back the potential performance of the stronger RTX 2060 (vice the RX 480). This is not a driver issue and other than trying to OC your rig a bit, your performance increasing options will require upgrading your rig.

 

[RamonaFlowerz]

Your CPU is dated and likely holding back the potential performance of the stronger RTX 2060 (vice the RX 480). This is not a driver issue and other than trying to OC your rig a bit, your performance increasing options will require upgrading your rig.

Okay, but if this is the case, is it normal for the older card (i.e the 480) to perform better than the 2060 on the same rig?

 

[COLGeek]

Okay, but if this is the case, is it normal for the older card (i.e the 480) to perform better than the 2060 on the same rig?

How large is the performance difference? In this case, it could simply be a matter of the RX 480 being less hampered by the older CPU.

 

[RamonaFlowerz]

How large is the performance difference? In this case, it could simply be a matter of the RX 480 being less hampered by the older CPU.

I would say the performance is almost roughly the same at the same settings, but the 2060 in some cases may perform even worse (I noticed quite a bit of stuttering that I don't recall on the 480)

 

[COLGeek]

What is the make/model of your PSU? How hot is the RTX 2060 getting under load? Is Windows and your major drivers (video, motherboard chipset, and network) fully current/up to date?

 

[RamonaFlowerz]

What is the make/model of your PSU? How hot is the RTX 2060 getting under load? Is Windows and your major drivers (video, motherboard chipset, and network) fully current/up to date?

I have a Seasonic M12II-650 BRONZE ATX 650 and everything is up to date except possibly the motherboard chipset. It's quite an old motherboard as well, from a prebuilt Lenovo desktop and I haven't been able to find much information on the motherboard. I don't recall how hot the card ran under load, but I remember testing on afterburner a couple days ago and didn't see anything really abnormal.

 

[COLGeek]

Go here and run the app to see what Intel driver updates are available for your rig. Certainly won't hinder performance.

https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html

PSU should be fine.

 

[RamonaFlowerz]

Go here and run the app to see what Intel driver updates are available for your rig. Certainly won't hinder performance.

https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html

PSU should be fine.

Just ran the app and it says there are no available software updates

PC info provided by intel scan:

Computer
LENOVO 10089
Operating System
Microsoft Windows 10 Pro (64-bit)
Processor
Intel® Core™ i7-3770 CPU @ 3.40GHz
Graphics
NVIDIA GeForce RTX 2060
Audio
NVIDIA High Definition Audio
High Definition Audio Device
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Networking and I/O
Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Realtek PCIe GbE Family Controller
Memory
16 GB
Storage
ST2000DM001-9YN164
Crucial_CT256M550SSD1
------------------------------------------------------------------------------------------
Intel® Driver & Support Assistant
Detailed Report
Last scan: 7/20/2019 12:19 PM

Computer

LENOVO 10089
System Manufacturer	LENOVO
System Model	10089
System Type	Desktop
Motherboard Manufacturer	LENOVO
Motherboard Product	MAHOBAY
BIOS Version	ESKT20A
SMBIOS Version	2.7
Secure Boot	Off

Operating System

Microsoft Windows 10 Pro (64-bit)
Version	1903
OS Build	10.0.18362
Build Branch	19h1_release
Locale	English (United States)
Windows Directory	C:\Windows
System Directory	C:\Windows\system32
.NET Framework Versions	4.0.0.0, 4.8.03752
Default Internet Browser	Internet Explorer 11.239.18362.0
Installed Internet Browsers	Google Chrome, Internet Explorer 11.239.18362.0

Processor

Intel® Core™ i7-3770 CPU @ 3.40GHz
Manufacturer	GenuineIntel
Description	Intel64 Family 6 Model 58 Stepping 9
Architecture	x64
# of Cores	4
# of Threads	8
Processor Base Frequency	3401 MHz
Current Voltage	3.3
Level 2 Cache	1024 Kb
Level 3 Cache	8192 Kb
Processor Id	0x306A9
Revision	14857
Availability	Running at full power

Graphics

NVIDIA GeForce RTX 2060
Adapter Compatibility	NVIDIA
Video Processor	GeForce RTX 2060
Resolution	1920 x 1080
Bits Per Pixel	32
Number of Colors	4294967296
Refresh Rate - Current	72 Hz
Refresh Rate - Maximum	75 Hz
Refresh Rate - Minimum	29 Hz
Driver Provider	NVIDIA
Driver Version	26.21.14.3136
Driver Date	7/3/2019
Adapter DAC Type	Integrated RAMDAC
Adapter RAM	4.00 GB
Availability	Running at full power
Status	This device is working properly.
Location	PCI bus 1, device 0, function 0
Device Id	PCI\VEN_10DE&DEV_1F08&SUBSYS_20673842&REV_A1\4&24E57259&0&0008

Audio

NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
High Definition Audio Device
NVIDIA High Definition Audio
Driver Provider	NVIDIA Corporation
Driver Version	1.3.38.16
Driver Date	3/18/2019
Device Id	HDAUDIO\FUNC_01&VEN_10DE&DEV_0093&SUBSYS_38422067&REV_1001\5&2C389FE6&0&0001
Driver Provider	Microsoft
Driver Version	10.0.18362.1
Driver Date	3/18/2019
Device Id	HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_17AA3653&REV_1003\4&2011E231&0&0001
Driver Provider	NVIDIA
Driver Version	4.13.0.0
Driver Date	3/14/2019
Device Id	ROOT\UNNAMED_DEVICE\0000

Networking and I/O

Realtek PCIe GbE Family Controller
Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Manufacturer	Realtek Semiconductor Corp.
Availability	Running at full power
Status	This device is working properly.
Installed	True
MAC Address
Service Name	rtwlane_13
Driver Provider	Microsoft
Driver Version	2013.12.331.2016
Driver Date	3/31/2016
Device Id	PCI\VEN_10EC&DEV_8176&SUBSYS_817610EC&REV_01\4&8FA398B&0&00E2
Revision	01
Manufacturer	Realtek
Availability	Running at full power
Status	This device is working properly.
Installed	True
MAC Address
Service Name	rt640x64
Driver Provider	Realtek
Driver Version	9.1.409.2015
Driver Date	4/9/2015
Device Id	PCI\VEN_10EC&DEV_8168&SUBSYS_365317AA&REV_09\4&2506A7A0&0&00E4
Revision	09

Memory

16 GB
Physical Memory - Total	16 GB
Physical Memory - Available	10.08 GB
Virtual Memory - Total	18.88 GB
Virtual Memory - Available	10.32 GB
Page File	C:\pagefile.sys
Page File Space	2.88 GB

 

[COLGeek]

It really appears that you are at the limits of your OEM based rig.

 

[RamonaFlowerz]

It really appears that you are at the limits of your OEM based rig.

What would you recommend to do?

 

[COLGeek]

Upgrading the motherboard/CPU/memory to much more modern and capable components is the surest way to improve performance. Assuming you go down such a path, what is your upgrade budget?

 

[RamonaFlowerz]

Upgrading the motherboard/CPU/memory to much more modern and capable components is the surest way to improve performance. Assuming you go down such a path, what is your upgrade budget?

I don't really have a budget in mind (meaning I'm not really limited) but I don't want to spend too much either as I don't get to play everyday or a lot. Anything that I guess can guarantee a constant 72 frames in games such as Mordhau, RS6, or modded Skyrim, I would be content. If I had to set a budget, I would say preferably under $300 if possible.

 

[WildCard999]

Did you do a clean install of the GPU drivers and made sure the AMD drivers were uninstalled?

Run your games at 2X (or even 4X) DSR and see if the performance improves. What DSR (Dynamic Super Resolution) does is increase the resolution of the game then scales it back to your native resolution. Doing so makes most games look better then some AA options and would better utilize the GPU. If this does improve performance then a cheaper upgrade over a platform upgrade would be to get a larger resolution monitor (would probably go 1440P for the 2060).

https://www.geforce.com/hardware/technology/dsr/technology

DSR is in the Nvidia Control Panel, check the 2X, 4X boxes then those higher resolutions will be available in the game(s) graphic settings.

 

[RamonaFlowerz]

Did you do a clean install of the GPU drivers and made sure the AMD drivers were uninstalled?

Run your games at 2X (or even 4X) DSR and see if the performance improves. What DSR (Dynamic Super Resolution) does is increase the resolution of the game then scales it back to your native resolution. Doing so makes most games look better then some AA options and would better utilize the GPU. If this does improve performance then a cheaper upgrade over a platform upgrade would be to get a larger resolution monitor (would probably go 1440P for the 2060).

https://www.geforce.com/hardware/technology/dsr/technology

DSR is in the Nvidia Control Panel, check the 2X, 4X boxes then those higher resolutions will be available in the game(s) graphic settings.

I did do a clean install and made sure any old drivers were removed, along with clean installed Windows twice, so that certainly isn't the issue.

 

[COLGeek]

$300 won't go very far when considering the price of an Intel gaming CPU. Just for consideration

Intel based upgrades: https://pcpartpicker.com/list/KXTwNQ

Here is an AMD based suggestion, as well: https://pcpartpicker.com/list/DFJJtg

 

[RamonaFlowerz]

$300 won't go very far when considering the price of an Intel gaming CPU. Just for consideration

Intel based upgrades: https://pcpartpicker.com/list/KXTwNQ

Okay no worries, but thank you so much for all your help. I really appreciate it!

 

[WildCard999]

Intel based upgrades: https://pcpartpicker.com/list/KXTwNQ

If your going to go non K then I'd change the CPU cooler & MB, saves over $100.

https://pcpartpicker.com/list/9dBbFt

 

[COLGeek]

Okay no worries, but thank you so much for all your help. I really appreciate it!

I added an AMD suggestion, too.

You are most welcome.

BTW, try the tweaks WildCard999 suggested. Certainly won't hurt.