Question Recently upgraded system randomly reboots and unable to find system drives

[tonymac1]

Hi I recently upgraded my cpu, cooler and fans, and has been running into random restart issues. Sometimes the computer starts fine but when I open up the browser and do some simple tasks, the computer goes to a blue error screen and restarts. Upon restart, sometimes it’ll ask me to reboot and select proper boot device. Resetting the bios would work again.

I wonder if this is due to underpowered psu? Since I upgraded cpu and added a m.2, as well as a liquid cooler, the estimated total consumption is about 770w I think with all the rgb fans. The psu is 4+ years old.

my current build:
asus strix z790 WiFi E motherboard
I7 13700k
Gtx 1080ti
Corsair h850i psu
Corsair h150i elite liquid cooler
3x Samsung m.2 drives and 1 ssd

thanks

 

[Grobe]

What motherboard? Have you made sure the motherboard is compatible with that cpu and if neccesary also updated bios ?

 

[tonymac1]

What motherboard? Have you made sure the motherboard is compatible with that cpu and if neccesary also updated bios ?

Asus z790 strix WiFi E, I believe it should be compatible with this cpu ?

 

[Grobe]

You should invest some time checking the Asus web site figure if the bios version you have is suitable for proper supporting that cpu.

 

[tonymac1]

You should invest some time checking the Asus web site figure if the bios version you have is suitable for proper supporting that cpu.

How do I update the bios? Is that something I can do with this new cpu installed?

 

[tonymac1]

You should invest some time checking the Asus web site figure if the bios version you have is suitable for proper supporting that cpu.

I’m pretty sure this mobo supports 13700k since it’s a new mobo for the 13th gen. So maybe not the bios issue?

 

[Grobe]

If you're sure then very good. I wanted to have you starting to check possible mobo/bios/cpu issues first because that is often the simplest and least expensive way of fixing the issue. But if you have checked out this, then next step on the list is to check if the mounting of new CPU is done correctly. Maybe a re-seating of the CPU will fix your issue.

 

[tonymac1]

If you're sure then very good. I wanted to have you starting to check possible mobo/bios/cpu issues first because that is often the simplest and least expensive way of fixing the issue. But if you have checked out this, then next step on the list is to check if the mounting of new CPU is done correctly. Maybe a re-seating of the CPU will fix your issue.

I just checked 13700k’s supported memory is only up to 5600, the memory I got is 6400 speed, could this be the reason?

 

[Grobe]

Ok, there are some web pages that mention that CPU, here and here. None I can see suggest an issue regarding RAM speed.

Next question: Have you enabled XMP, and if yes - have you tried to disable XMP ?

 

[tonymac1]

Ok, there are some web pages that mention that CPU, here and here. None I can see suggest an issue regarding RAM speed.

Next question: Have you enabled XMP, and if yes - have you tried to disable XMP ?

I’m using a ddr5 only motherboard and this cpu only supports up to 5600, so I think there’s a limited selection of memories I can choose from

I enabled Xmp and also tried to disable it the issue would still occur no matter enabling/disabling

 

[Grobe]

How about temperatures on the cpu ?

 

[tonymac1]

How about temperatures on the cpu ?

Temp is normal around 30 c at idle

 

[Grobe]

And when loaded ?