Reciving Less E-Mails

AdamDBurns

Distinguished
Apr 7, 2009
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18,630
Ive Installed Windows 7 on My moms Laptop(Acer Aspire 5630) And ever Since shes said shes receiving Fewer E-mails-Thinking That no one loves her any more, but she was supposed to get an e-mail from someone and never received it(?) on the other two windows 7 pcs e-mails come through perfectly fine. shes using Microsoft office outlook 2003.
 

Fizzgigg

Distinguished
Mar 20, 2010
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18,510
If it is possible, shut down Outlook, send an e-mail to her from another e-mail address, and if (and this is a big if) the ISP has webbmail, check her mail that way. The mail maybe never arrives to her ISP and therefore Outlook can't poll the mail.

Maybe there's been an update to the spam filter in Outlook and therefore some mail gets thrown in the spambox?