Good evening -
This afternoon I attempted to reinstall Windows 10 from the USB, in an attempt to move from 32-bit to 64-bit.
Repeated attempts to reinstall failed at the restart point - the screen would go to black. Upon hard restart, I would get a SAFE_OS message.
I next attempted to "Reset this PC". This, again, resulted in the screen going to black at the restart point.
Upon hard restart, Windows 10 loaded up - but is in a severely compromised state. Most of the C: drive has been cleared out, and the operating system is non-functional. So, Windows will load - but it's gimped.
So far I am unable to access or utilize the Advanced Startup or Advanced Recovery options menus. I cannot format the C: drive, nor can I get the computer to load from the USB boot - I get the black screen with no options.
I have only one monitor, a Samsung 34 inch curved.
Recommendations on how best to proceed? Can I:
Any guidance is appreciated. Thanks!
This afternoon I attempted to reinstall Windows 10 from the USB, in an attempt to move from 32-bit to 64-bit.
Repeated attempts to reinstall failed at the restart point - the screen would go to black. Upon hard restart, I would get a SAFE_OS message.
I next attempted to "Reset this PC". This, again, resulted in the screen going to black at the restart point.
Upon hard restart, Windows 10 loaded up - but is in a severely compromised state. Most of the C: drive has been cleared out, and the operating system is non-functional. So, Windows will load - but it's gimped.
So far I am unable to access or utilize the Advanced Startup or Advanced Recovery options menus. I cannot format the C: drive, nor can I get the computer to load from the USB boot - I get the black screen with no options.
I have only one monitor, a Samsung 34 inch curved.
Recommendations on how best to proceed? Can I:
Somehow format the drive and perform a clean install
Purchase a new SSD, install in place of my existing one, and perform a clean install?
Some third option I have not yet considered?
Any guidance is appreciated. Thanks!