Recurring bluescreen problem.

JacobMH

Reputable
May 24, 2014
3
0
4,510
Computer has been bluescreening ever since i put in this new graphics card. Same issue every time at the top, driver_irql_not_less_or_equal. So i figured it was a driver issue, so I uninstalled all remnants of NVIDIA drivers and folders, reinstalled latest drivers in safe mode and still got bluescreens, so I updated my bios, and it didnt bluescreen for a good 12 hours, and now its back to the same thing. I have absolutely no idea how to fix a bluescreen, and I was hoping I could find some help here. I will post the bluescreen below, and a picture.

ZQE2oam.jpg


Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 5/24/2014 7:41:29 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Jacob-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-05-25T00:41:29.152455600Z" />
<EventRecordID>103036</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Jacob-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">209</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xfffff880019590d2</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
 


Where would i search in the event logs for where it says bad driver.

 
You have the driver name staring you in the face, on the BSOD. "storport.sys" - a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

storport.sys is the Microsoft Storage Port Driver.

Do you have the latest storage drivers for your motherboard?

If you're running an SSD, does it have the latest firmware installed?

Are you running up to date drivers for your new graphics card?
 


I have the latest BIOS update for my motherboard, and the latest graphics card drivers, I do not know about the latest storage drivers. And I am using a HDD not an SSD.