Question Red “CPU” and “DRAM” lights on motherboard after reseating GPU - please help!

kc8

Feb 13, 2022
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Hi all,

I am a gaming PC newbie who bought a pre-made last year that’s been running fine up until recently when it started shutting off randomly while gaming. I tried some quick fixes recommended online including reseating and dusting off my GPU. After doing so, when I try to boot up again I’m getting red lights on “CPU” and “DRAM” on the motherboard. I’m confused because I only messed with the GPU but now I’m getting these red lights and no display on my monitors. I’ve tried removing the “CMOS” battery as a potential solution I saw but that didn’t work.

Any ideas of what could be wrong? Any advice would be greatly appreciated.

Here’s the PC specs:
CPU: AMD Ryzen 5 5600X
Motherboard: B550
Ram: 16GB DDR4 3000 MHz
SSD: 1TB NVMe SSD
GPU: NVIDIA GeForce RTX 3060 Ti
PSU: 600 Watt 80 Plus Gold Certified
OS: Windows 10

Thanks in advance.
 

Ralston18

Titan
Moderator
Look in Reliability History and Event Viewer for error codes, warnings, and even informational events that correspond with the random shutdowns.

Start with Reliability History - much more user friendly and the time line format can be very helpful.

PSU: Make and Model? Age ( "last year") Condition: original, new, refurbished, used?
 

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