Red lines down screen

DeathFr0mAb0v3

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Jan 11, 2012
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Jay-Z

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Sep 29, 2012
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Do the red lines always stay on? It could be a fried GPU, dodgy PSU or if the artefacts come on just after start up even a BIOS issue. The screen itself could also be faulty. Has it been dropped recently?
 

Jay-Z

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Sep 29, 2012
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If it is brand new then it will definitely be under warranty. Call the place where you bought the laptop and ask them what the warranty procedures are. You may be without a laptop for a week or so but they are obligated to fix the problem by either repairing or replacing the faulty part. I hope this helps. I was without a PC for two weeks for a similar issue but after mailing the CPU/mobo/RAM/PSU/GPU down, they found the issue and fixed it for free as it was under warranty.
 
It's a HARDWARE problem definitely. Start your RMA procedure.

*FYI, it's not uncommon to discover hardware issues within the first month of purchasing a product due to the manufacturing process.

**After your product is returned I recommend you do the following:
1) check for a BIOS update and apply if newer
2) run MEMTEST overnight ( www.memtest.org )
3) run any gaming benchmark in a LOOP for an hour (not Furmark or similar GPU stress app)
 

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