Red or blue dots all over both screens: system reboot or crash.

[vsdagama]

Hey guys,

I recently got this happening to me when I'm gaming:

All of a sudden, the screens freeze and I get those dots all over them, either red or blue.

After that the computer just hangs/ or crashes/ or it fixes itself.

Any idea what could cause this?

Facts:
- I just got a new MSI TF GTX760 OC 2Gb, replacing my Sapphire 6950 dirt 3 edition
- It happens in different games, randomly

Is this my PSU? Or the video card?

 

[noidea_77]

Overheating? Check with the MSI tool, that came with the card.

 

[Jonathan Sifleet]

I'm guessing driver issues. Totally uninstall the Nvidia and AMD drivers and reinstall the Nvidia (theres a guide somewhere to totally uninstall drivers).

 

[vsdagama]

Its not overheating i think, didn't look at it but I will next time, since I can't hear the fan I guess it's not that.

Ok, imma try that.

It was a mess because I still had AMD drivers etc etc

What also confused me was the fact that the driver on the MSI site (nvidia_32063_x64.zip =320.63?) was more recent that the most recent one I could find from Nvidia (=320.49 WHQL) ?
Which one should I take?
Any link to the guide?

 

[Jonathan Sifleet]

http://www.brightsideofnews.com/news/2012/4/4/guide-how-to-completely-uninstall-amd-graphics-drivers.aspx

http://www.overclock.net/t/1150443/how-to-remove-your-nvidia-gpu-drivers

Had this problem before (when updating Nvidia drivers). Always go for the drivers on the Nvidia website (using the driver finder).

 

[vsdagama]

Excellent!

I uninstalled everything and reinstalled the drivers from Nvidia's site, weird MSI had others :S

So far this seems to be solved, I hope I don't get it again tomorrow!

 

[vsdagama]

Sadly.. I just got it again.. Red objects all over both screens, causing a massive lag after which it restored itself (closing the game I was playing in the progress)

 

[Jonathan Sifleet]

http://answers.yahoo.com/question/index?qid=20130820190853AATIhHi

http://www.tomshardware.co.uk/forum/330779-33-blue-dots

Try those.

 

[vsdagama]

Nope, it's not the screen, because it's on both of them at thesame time.

Is it safe to say my video card is faulty?

 

[Jonathan Sifleet]

Pretty much. If not then it could that both the monitors coincidently are failing. Do you get the same issues with the old card in?

 

[vsdagama]

Nope, never ever had it.
It started since I replaced the graphics cards.

Lately, I found a solution. To prevent crash/permanent black screens/monitors not having any input and having to reboot, I do ctrlaltdel immediately after it occurs, closing the application i was running (game) and then the following message pops up:

Display driver NVIDIA Windows Kernel Mode Driver, Version xxxx ... Display driver xxxx stopped responding and has successfully recovered

So this means something's still wrong with my drivers?

I'm currently downloading different temperature monitor software, to see the temperatures of the GPU, but i've been watching msi afterburner while gaming, and it stayed right at 48 degrees celcius, so not that hot at all.

I'm using:
Asrock Z68 extreme4 gen3
intel 2500k
MSI N760 TF 2GD5/OC

Driver version: Geforce 320.49 according to the nvidia Geforce Experience

To me, this seems like just a driver problem, nothing related with the specific MSI TF 760 I have? So shouldn't each MSI 760 Gaming TF have this in combination with this driver?

 

[Jonathan Sifleet]

Are you overclocking it at all? I only get that error during intense sessions (using an overclocked gt 630)

 

[vsdagama]

Not that I know, I don't run the MSI GamingApp (where you can switch between OC, gaming and silent mode. And the 1 time I did, I selected gaming mode (aka stable mode)

I'm currently going fort en between live chat sessions with Nvidia's support.

I tried the beta driver 326.80 and now I'm trying 326.41

I also got a BSOD (after installing the 326.80 version) referring to nvlddmkm.sys (as did the message in the bottom right of my screen in the past) So everything is pointing towards drivers in my view..

Lets see what 326.41 says!

*edit: 326.41 says:

I also did the temperature tests. And after 30 minutes of playing with speedfan, MSI Afterburner and HWMonitor I get a max GPU temperature of 59 degrees celcius (138 Fahrenheit) but an average of 45-55 while gaming.

 

[Jonathan Sifleet]

I do believe that the card is faulty, I'd RMA it.

 

[vsdagama]

Now I tried using the drivers that came on the CD, no improvement on the situation.

So I will indeed kick this card out of my system and send it back where it came from