Red screen and rebooting (BSOD, nvidea driver failure)

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Nov 24, 2014
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Currently working on a PC for a family member. The issue is as described in the title. I've tried reinstalling the drivers, downgrading them, installed a fan for the video card (87c temps). I'm typing all this on the OSK so sorry if I miss anything.

PC is Windows 7 64 bit, GeForce 7300 GT.


HWMonitor: http://imgur.com/1kboLUQ
 
Solution
Please see this link:http://www.reviversoft.com/blog/2013/12/how-to-find-out-the-cause-of-your-bsod/

It goes into better detail and also tells you to look specifically for the "error" event and how to interpret the cause. This is a great thing to learn as well not a lot of average users actually know how to do this


BSOD is after the restart process. Following the red screen/glitch screen.

I guess I should be more clear about the fan it's not directly connected to the graphics card but rather just in the PC itself.

And as far as the temps pictured I should be clear that when the PC was in his house the bottom temp was about 85c. That screen was taken in my house.
 
Sorry for the late reply, ok if that gpu reached 85 'Degrees Celsius' and got to that temperature without running something gpu intensive like a game then that's most certainly wrong.

If that's true make sure the Graphics card fan is spinning ok, next step you'll need to remove the heat sink and fan and clean both well. Also note at the point of removing the heat sink you will have to replace the thermal paste. If you need more information just ask and ill dig further.

We also need to look more into this BSOD, if it's possible to get to the desktop click start and type "event logs" then when it opens click "system logs" and look in that log file for a red icon indicating a serious issue. This will more than likely be the BSOD but the event windows will tell us a little but more about why it's occurring.

Need any more information about anything just ask, but 85 degrees Celsius with it doing any hog intensive is most certainly a clear indication of cooling problems.
 


Event log (what I could find):

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2014-11-26T20:45:28.328125000Z

EventRecordID 151179

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer user-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 59
BugcheckParameter1 0xc0000005
BugcheckParameter2 0xfffff8800f4cc768
BugcheckParameter3 0xfffff88005231010
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

*********************************************************************

- System

- Provider

[ Name] Service Control Manager
[ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}
[ EventSourceName] Service Control Manager

- EventID 7001

[ Qualifiers] 49152

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x8080000000000000

- TimeCreated

[ SystemTime] 2014-11-24T20:08:34.296875000Z

EventRecordID 149718

Correlation

- Execution

[ ProcessID] 500
[ ThreadID] 728

Channel System

Computer user-PC

Security


- EventData

param1 Network List Service
param2 Network Location Awareness
param3 %%1068

*************************************************************************

System

- Provider

[ Name] Microsoft-Windows-DistributedCOM
[ Guid] {1B562E86-B7AA-4131-BADC-B6F3A001407E}
[ EventSourceName] DCOM

- EventID 10010

[ Qualifiers] 49152

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2014-11-24T20:09:49.000000000Z

EventRecordID 149735

Correlation

- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel System

Computer user-PC

Security


- EventData

param1 {3EB3C877-1F16-487C-9050-104DBCD66683}

*********************************************************************

I think that's what you were looking for right?
 
This is about 30 minutes into playing minecraft and streaming twitch to bring the temps up:

http://i.imgur.com/YH2KXCI.png

So this is after reapplying thermal paste and updating the drivers.

I'm still gonna have to test it at his place because his house is warmer than mine. If I'm still having the issue is there another option to cool the GPU? Like can I buy a fan just for that purpose? I know it's designed to run without out one but I'm pretty convinced it's a heat issue.
 
Hi there sorry for the late reply I haven't got as much free time as I used too. But good news is temperature looks great, with a warmer house I could not see that being possible to go anywhere near a "cause for concern" temperature. Also if the GPU heat becomes a problem it's very unlikely you would notice a bsod instead you would noticertainly lag, stuttering and things like that. Now unfortunatly from the system logs I couldn't interpret it well, I'll try post a screen shot of what I'm trying to see. Also is this bsod occurring at your house? Ideally we need it to trigger so it's nice and easy to detect in the event log as there can be a huge amount of logs and if a bsod occurs and the next thing you do is fire up the event logs it should he pretty much at/near the top.

If the bsod doesn't occur at your house I'd be skeptical that this is a temperature issue, just to tap a little into that when he is at the house do he use any peripheral different to you? Wireless usb adapter or anything other than what you're running ? Only taking a chance but it could be just that which is triggering the bsod and peripherals can often cause that.
 
Please see this link:http://www.reviversoft.com/blog/2013/12/how-to-find-out-the-cause-of-your-bsod/

It goes into better detail and also tells you to look specifically for the "error" event and how to interpret the cause. This is a great thing to learn as well not a lot of average users actually know how to do this
 
Solution