Archived from groups: microsoft.public.windowsxp.general (
More info?)
Hello XYZ
Check with the motherboard manufacture for a BIOS/Firmware update.
Getting past point may require a BIOS/Firmware update.
Let me know how it turns out.
--
Thank you,
Gp
Grp at t k s o l dot c o m
"XYZ" wrote:
> I just ran the HD test back to back (extended & Smart)and everything passes
> with no problems. Any other advice? thank you.
> --
> 72 years young & new PC user-ignorent however I am trying to learn. Never
> stop learning new things as it keeps one young.
>
>
> "XYZ" wrote:
>
> > 1st the system info.
> > Win. XP SP2 Home-5 mo. old (Apr. 05)updates are current.
> >
> > This might also indicate a failing power supply.
> > replaced the TigerPro 300W power supply with a ATX Intel P4 450W unit just
> > to insure it was strong enough. May 05
> > Programs installed.
> > MS Works Suite 2005 w/Word 2002
> > ZA Pro 5.5.094
> > AdAware SE (Current)
> > AVG 7.0 (current)
> > iespyad
> > NTREGOPT
> > ERUNT
> > CWShredder
> >
> > I used ERUNT to reset registry to a earlier setting however I had
> > previously deleated all known good backup files as I updated the ERUNT &
> > NTREGOPT programs so that did not work.
> >
> > I found this site to (I think)download the hard drive testing program. The
> > hard drive is a Western Digital WD400BB-00JHA0-according to BeLarc Advisor.
> >
http://support.wdc.com/download/index.asp?cxml=n&pid=4&swid=3
> > Can you conferm this as being the correct download-I am 99% sure it is.
> >
> > The power failure is only when the system crashes-all other times it works
> > fine.
> >
> > I cannot run a scann for virus as the system crashes each time I try. I
> > have tried seversl different restore dates to no avail.
> > I have tried uninstalling different applications in different combinations
> > all to no avail. If you need more info I will be glad to provide it.
> > Had you previously tried a Repair install of XP before deciding on a fresh
> > > install? I cannot get to the repair or new install options section as that is where the system crashes and I get the file missing or corrupt message.
> > Thanks for your replies.
> > --
> > 72 years young & new PC user-ignorent however I am trying to learn. Never
> > stop learning new things as it keeps one young.
> >
> >
> > "Anna" wrote:
> >
> > > >> > "XYZ" wrote:
> > > >> >
> > > >> > > I am having a challenge reformatting the HD for a clean re-install
> > > >> > > of Win.
> > > >> > > XP Home SP2. I placed the Win. XP SP2 cd in the drive and booted up
> > > >> > > the
> > > >> > > system. Screen 1 came up (Windows Setup) & I pressed enter. Screen 2
> > > >> > > came up
> > > >> > > and all the various items loaded ok. Before screen 3 came up the
> > > >> > > system had
> > > >> > > total shutdown with all loss of power-it crashed.
> > > >> > > Upon reboot a black screen came up with this information. Select
> > > >> > > operating
> > > >> > > system to start. (1) Win. XP Home Edition or (2) MS Win. XP setup.
> > > >> > > Selecting
> > > >> > > option (2) MS Win. XP setup brings up a black screen with this
> > > >> > > message on it.
> > > >> > > "Windows could not start because the following file is missing or
> > > >> > > corrupt:
> > > >> > > <windows root>\system 32\ hal.dll.
> > > >> > > Please re-install a copy of the above file.
> > > >> > > Can you please advise on how to do this so I can reformat and
> > > >> > > re-install
> > > >> > > the OS.
> > > >> > > --
> > > >> > > 72 years young & new PC user-ignorent however I am trying to learn.
> > > >> > > Never
> > > >> > > stop learning new things as it keeps one young.
> > > >
> > > > Grp at t k s o l dot c o m
> > >
> > >
> > > >> "Garyp" wrote:
> > > >>
> > > >> > Hello XYZ,
> > > >> >
> > > >> > Go to the following site they have a list of screen shots for
> > > >> > installing
> > > >> > Windows (clean)
> > > >> >
> > > >> >
http://www.winsupersite.com/showcase/windowsxp_sg_clean.asp
> > > >> > gRp
> > > >> >
> > > >> > gRp at t k s o l dot c o m
> > >
> > >
> > >
> > > > "XYZ" wrote:
> > > >
> > > >> Thank you for your reply. The site you mentioned is a very good one-In
> > > >> fact
> > > >> that is where I started from-printing the instructions to follow. However
> > > >> I
> > > >> cannot get past the second step in the reformatting process due to this
> > > >> missing file challange & shutdown situation. I need to get it corrected
> > > >> first. Hopefully someone can help me with this.
> > > >> --
> > > >> 72 years young & new PC user-ignorent however I am trying to learn. Never
> > > >> stop learning new things as it keeps one young.
> > >
> > >
> > > "Garyp" <Garyp@discussions.microsoft.com> wrote in message
> > > news:EDAA582F-02A0-4588-BA32-05F01DFA76AE@microsoft.com...
> > > >I will be glad to help you.
> > > >
> > > > Can you tell me more about your system so I can lookup some information so
> > > > that I will know how to approach this for you.
> > > > --
> > > > Thank you,
> > > > Gp
> > >
> > >
> > > XYZ
> > > The problem you're experiencing may go beyond merely reinstalling the OS.
> > > From your description of the problem, it sounds like it may be a hardware
> > > problem, possibly a failing (or failed) HD. One of the first things you
> > > should do at this stage is to download a diagnostic utility from the
> > > manufacturer of your HD. Virtually every manuf. provides this type of
> > > utility which will (usually) tell you whether your HD is defective.
> > >
> > > I think you also mentioned that the computer's power shuts down shortly
> > > after you power up. This might also indicate a failing power supply.
> > > Unfortunately the only definitive way to tell if that's the case is to
> > > substitute a known working PS.
> > >
> > > Had you previously tried a Repair install of XP before deciding on a fresh
> > > install?
> > > Anna
> > >
> > >
> > >
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